Console restart and lack of input registry

Frazer Harford · May 20, 2023

I just restarted my console for a moment

And now the controller inputs are completely inactive. They do nothing but jump back and for constantly, never allowing me to access my library. This controller was fine literally an hour ago. This console simply decided to break and no longer decide to work

So my controller barely worked and when it did the movement options were barely registered. I couldn’t open games, I couldn’t open my library, I could barely open apps.

This is the worst glitch I have ever experienced on this console. And it is annoying beyond understanding. I have turned it off and tried again yet it still didn’t work. The controller is fine. All I did was press restart console and now none of the inputs work.

:)

Geri M.

Hi Frazer Harford,

We haven't heard from you for 72 hours, so we assume the issue has already been resolved. We will not monitor this thread going forward, so if you need further assistance, click this link to create a new thread to discuss these issues. Create a new question or start a discussion (microsoft.com)

Thank you for your understanding.

Kind regards,

Moderator

Microsoft Community

Geri M.

Hi Frazer Harford,

Welcome to Xbox Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

We really understand the inconvenience caused. Let us check on this together and sort this out to assist your concern. However, before we proceed, we would like to ask few questions about it.

When did the problem start?
Recent activity or changes made before the issue appeared?
What troubleshooting steps have you done so far?
Are your devices and system drivers updated to the latest version?

These above questions would help us provide the necessary information to help find viable solution to help you with your case.

For the meantime, we would suggest that you update console and controller firs. Follow the troubleshooting steps provided in the articles below.

About system updates on Xbox | Xbox Support

Troubleshoot system updates on Xbox | Xbox Support

Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.

We will be glad to follow up and help you.

Sincerely,

Moderator

Microsoft Community

Frazer Harford

And now every time I try to use my controller this stupid console doesn’t recognise the inputs and then drags my selection option straight across my screen to the right side. I’m actually so disappointed.

This console that’s supposed to be the next Gen of gaming is completely playing up and being worse than a console from the 2010s. Actually so disappointing

DEATH BY BoBo1

never mind i jumped the gun after a couple refreshes and some fustration it came up with my xbox

mutelight

If you go into the system settings and disable "Display Discovery" it may help because it will suppress the 360 for looking for a handshake over HDMI.

Console restart and lack of input registry