Console Repair Choices?

Discus and support Console Repair Choices? in XBoX on Consoles to solve the problem; Is it possible to choose getting either your Xbox One repaired, or a refurbished model sent to you? I'm asking because I've heard some horror stories... Discussion in 'XBoX on Consoles' started by JLtheStoneWall, Dec 25, 2015.

  1. JLtheStoneWall
    JLtheStoneWall Guest

    Console Repair Choices?


    Is it possible to choose getting either your Xbox One repaired, or a refurbished model sent to you? I'm asking because I've heard some horror stories about the standard exchange program.

    :)
     
    JLtheStoneWall, Dec 25, 2015
    #1
  2. Claonta anam
    Claonta anam Guest
    console repair

    I had shipped my Halo 4 Edition console to your service center for repairs (bad ethernet port), the online service center up date says the Device Shipped Out. Now that was pretty damn fast, considering it was only delivered yesterday morning, but here is
    my real concern. WHAT CONSOLE ARE THEY SENDING ME?!?!? I promise to send back ANYTHING, that is not the same edition of what i sent. I specifically bought the Halo 4 Edition on release day (preorder to be exact) and i expect the same to be returned to me.
    no if, and's, or but's!! The only reason why i sent it to be repaired was because it was still under warranty and the Ethernet port crapped out. Can someone from MS, confirm what type of console was sent out?
     
    Claonta anam, Dec 25, 2015
    #2
  3. Dubjon
    Dubjon Guest
    Console repair

    I sent my Xbox One X in a perfect condition and they send me back a scratched console... I take care of my thing and I would have preferred to wait a few weeks to get back the one I sent. I am so disappointed that I will probably get rid of all my Xbox product.
    That kind of practice is unacceptable.
     
    Dubjon, Dec 25, 2015
    #3
  4. Auswulf
    Auswulf Guest

    Console Repair Choices?

    Yes you can send your console in to get repaired and sent back to you.
     
    Auswulf, Dec 25, 2015
    #4
  5. Daft Badger
    Daft Badger Guest
    Actually no.When you send it in they will either send you your repaired console back or a refurb,whichever is quicker.

    Never had any issues with the standard exchange program myself but obviously that can vary region by region
     
    Daft Badger, Dec 25, 2015
    #5
  6. Auswulf
    Auswulf Guest
    Well they used to send back refurbished consoles back in the 360 days so it could probably happen.
     
    Auswulf, Dec 25, 2015
    #6
  7. Daft Badger
    Daft Badger Guest
    They still send back refurbs now,xbox one or 360.

    99% of the time you will get a refurb sent back to you as it's much quicker.
     
    Daft Badger, Dec 25, 2015
    #7
  8. Tigga573
    Tigga573 Guest

    Console Repair Choices?

    No, you cannot get your own console repaired and sent back. They will send you someone else's console, and then fix your console and send it to someone else. It's basically a lottery on whether you get a decent one back, or one that some kid scratched up
    and abused.
     
    Tigga573, Dec 26, 2015
    #8
  9. Daft Badger
    Daft Badger Guest
    You can get your repaired console back but it's very rare that you will.

    Think it's only happened to me twice & I've had to send in about 18 consoles over the years.
     
    Daft Badger, Oct 31, 2018
    #9
  10. Daft Badger Win User

    Console Repair Choices?

    Actually no.When you send it in they will either send you your repaired console back or a refurb,whichever is quicker.

    Never had any issues with the standard exchange program myself but obviously that can vary region by region
  11. Auswulf Win User

    Console Repair Choices?

    Well they used to send back refurbished consoles back in the 360 days so it could probably happen.
  12. Auswulf Win User

    Console Repair Choices?

    Yes you can send your console in to get repaired and sent back to you.
  13. Daft Badger Win User

    Console Repair Choices?

    You can get your repaired console back but it's very rare that you will.

    Think it's only happened to me twice & I've had to send in about 18 consoles over the years.
  14. Daft Badger Win User

    Console Repair Choices?

    They still send back refurbs now,xbox one or 360.

    99% of the time you will get a refurb sent back to you as it's much quicker.
Thema:

Console Repair Choices?

Loading...

  1. Console Repair Choices? - Similar Threads - Console Repair Choices

  2. Enhance Xbox game streaming and home console features for better flexibility and reliability

    in XboX Insiders
    Enhance Xbox game streaming and home console features for better flexibility and reliability: Xbox offers great features like Remote Play and the Home Console system, but there’s still room for improvement to make these tools more powerful, stable, and user-friendly — especially for...

  3. Stop the console war between Xbox and PlayStation — gaming should unite us, not divide us

    in XboX Insiders
    Stop the console war between Xbox and PlayStation — gaming should unite us, not divide us: The rivalry between Xbox and PlayStation has gone on for too long. While competition can be healthy, the toxic console war between communities only creates negativity. Gaming should be about fun,...

  4. I am unable to set auto redeem on my series x console, or edge in windows 11 at all since...

    in XboX Insiders
    I am unable to set auto redeem on my series x console, or edge in windows 11 at all since...: has auto redeem been broken for everyone? I have been unable to set it since getting last movie auto redeem title, now the xbox series x cannot set it either to their $10 gift card for the xbox...

  5. Reporting from the console more conveniently would be possible. What do you think?

    in XboX Insiders
    Reporting from the console more conveniently would be possible. What do you think?: Today I had to report dozens of things, and after reviewing everything, I ended up using Remote Play with the snipping tool to capture the QR code and scan it directly so I could write reports...

  6. Compilation of Xbox console reports. My October 2025

    in XboX Insiders
    Compilation of Xbox console reports. My October 2025: These are just a few reports of some issues encountered in the Xbox Beta version. Feel free to share your opinion, check if these issues persist, or if you've had a different experience, for...

  7. How do I join Xbox beta alpha skip on console

    in XboX Insiders
    How do I join Xbox beta alpha skip on console: I'm on a Xbox series s and my user ID Roadtripy submitted by /u/SubstantialMoose7499 [link] [comments]

  8. Why the hell would repairing your own console considered violating sub rules?

    in XboX Insiders
    Why the hell would repairing your own console considered violating sub rules?: There has been a post about disc drive not working after warranty expired and my comment was to repair it by yourself, and it got removed. In what universe is a repair that restores proper...

  9. Does Microsoft still repair 360 consoles?

    in XBoX on Consoles
    Does Microsoft still repair 360 consoles?: Flashing red lights error around power button. 610d5d08-7e34-4364-8526-77fb634bb072

  10. Does my console need to be repaired?

    in XBoX on Windows
    Does my console need to be repaired?: So I’ve been getting a system error on my Xbox for a couple months now. I’ve tried every method to try and fix it. I tried the offline system update with a usb, restarting the Xbox, resetting it,...