console problems! anyone else??

A hard reset should fix up this problem right away.

Turn off console, unplug the cords connect to the console, place your finger on the power button for 30 seconds, plug everything back in and turn on console. Let me know if this helps

Okay you clearly didn't read anything I have Written. This is exactly what I am talking about. For what is hopefully the last time. I do not have a problem with my recurring payments! I have read and understand the terms and conditions. I was once again
just pointing out the regression of the recurring payment system between the XBOX ONE AND THE XBOX 360 consoles. I have once again already gone through the Internet connection/network settings problem. IT IS NOT ON MY END! I am once again clearly still connected
to Live I for some reason just get kicked out of my games and get an error message saying that I don't have a Live subscription, yet I can still see all my friends along with what is in the store, etc. That means I am still connected to the internet. SO THE
PROBLEM ISN'T ON MY END! The fact that your response didn't answer a single question and you clearly din't understand my issues shows the decline in customer service that I am so angry about. The service Never used to be this bad. I hope I making sense to
you this time.

Hello, we understand how you should feel after experiencing this, because it can be frustrating, and you are also in your right to express your discontent, we know that you have reasons to think that
the console is not as good as it seems, but like others have expressed in my particular case I have never experienced any of these problems. Maybe it is something related to the internet connection, we would need more details to know or rule out possible problems
in the connection, such as the speed of download and upload, the packages that are lost or the intensity with wifi the signal reaches your Xbox, the reasons for the problem can be many, if you give us some info maybe we can solve your situation together. For
now I can tell you that the issue of recurring payment is not only with Xbox, it happens with many other services, and it is our responsibility as clients to know the terms and conditions of these contracts, here is a link where you can know how to deactivate
the recurrent payment. https://support.xbox.com/en-US/billing/xbox-subscriptions/how-to-cancel-xbox-subscription I hope it helped you!

After months of complaining I finally got someone from the support team to help me with my problem. As I stated before the issue wasn't on my end. They simply had to restart my live account. Now my service is much better. Also the reason other players
and myself are getting kicked out of our games/party chats is because microsoft is updating their servers. This is causing problems for some of the gamers. So to put it simply, when these sort of problems occur you have to turn something off and turn it back
on. I went through every form of turning things off and back on, my system, my internet, etc. When the problems continued, I then knew that someone, above what I can do, has to turn something off and back on. I finally found someone to do just that. Please
understand my frustration isn't directly at you personally. It's the fact that everyone that attempted to assist me kept telling me the same exact thing but all of them were wrong. I consider that negligence and ignorance on behalf of the company. It took
11 months to find one competent person to solve my problem and give me a simple explanation as to why these problems were occurring. I am no longer angry but I do find that unsatisfactory on behalf of Microsoft.

First of all we are very happy that you have solved your problem, apparently it was something very complicated and of course out of our knowledge. We are also grateful that you have told us what the root
of the problem was, so when others are concerned about the same, we can guide them better. This that happened to you, happened to me too, believe me I have gone through similar situations with services from other companies and it is really frustrating, I really
think that people need to be aware about their knowledge related with some topic, we need to know our expertise and limitations in this way, streamlines the process to find the right solution until we reach the person qualified for it. We are pleased that
you have solved your problem and that you still feel part of the Xbox community. a greeting

After months of complaining I finally got someone from the support team to help me with my problem. As I stated before the issue wasn't on my end. They simply had to restart my live account. Now my service is much better. Also the reason other players
and myself are getting kicked out of our games/party chats is because microsoft is updating their servers. This is causing problems for some of the gamers. So to put it simply, when these sort of problems occur you have to turn something off and turn it back
on. I went through every form of turning things off and back on, my system, my internet, etc. When the problems continued, I then knew that someone, above what I can do, has to turn something off and back on. I finally found someone to do just that. Please
understand my frustration isn't directly at you personally. It's the fact that everyone that attempted to assist me kept telling me the same exact thing but all of them were wrong. I consider that negligence and ignorance on behalf of the company. It took
11 months to find one competent person to solve my problem and give me a simple explanation as to why these problems were occurring. I am no longer angry but I do find that unsatisfactory on behalf of Microsoft.