Console Not Recognizing Ethernet Cable

Discus and support Console Not Recognizing Ethernet Cable in XBoX on Consoles to solve the problem; Title. Console has been in the same set-up for three months, no problems until this morning, when the console decided not to recognize the Ethernet... Discussion in 'XBoX on Consoles' started by XKCD423, Aug 14, 2016.

  1. XKCD423
    XKCD423 Guest

    Console Not Recognizing Ethernet Cable


    Title. Console has been in the same set-up for three months, no problems until this morning, when the console decided not to recognize the Ethernet cable that has been plugged into it for those three months. Not an issue of 'can't connect to the internet
    through this cable', but rather, the console doesn't recognize that there is a cable plugged in at all.

    I've tried a hard reset, unplugging the cable from both the console and the wall, and unplugging everything and re-plugging it back in. No dice. Nothing I know has changed from yesterday, when it was working perfectly.

    :)
     
    XKCD423, Aug 14, 2016
    #1
  2. Mister Gwyther
    Mister Gwyther Guest
    Can't Connect

    So your Xbox is not recognizing the ethernet cable plugged into it? Have you tried a different ethernet cable? If you connect another device (laptop, etc) to this cable, does it work?
     
    Mister Gwyther, Aug 14, 2016
    #2
  3. Mister Gwyther
    Mister Gwyther Guest
    not recognizing my ethernet cable

    Hey there Polaski! What happens when you plug the console in and open up the Network Settings? Do you see a wired connection, but have trouble joining it, or does it just not show up at all? Thanks!
     
    Mister Gwyther, Aug 14, 2016
    #3
  4. gds1972
    gds1972 Guest

    Console Not Recognizing Ethernet Cable

    Hi

    Have you tried plugging the ethernet cable into a PC to see what happens.
     
    gds1972, Aug 14, 2016
    #4
  5. gds1972 Win User

    Console Not Recognizing Ethernet Cable

    Hi

    Have you tried plugging the ethernet cable into a PC to see what happens.
  6. SaintAvalon Win User

    Ethernet cable not recognized

    Actually can you test another wire and port first? This could potentially fix the issue and report back if this helps.
  7. VibroPlex Win User

    Ethernet Cable Not Recognized.

  8. VibroPlex Win User

    Ethernet Cable Not Recognized.

    Jaska, appreciate your taking the bull by the horns and doing the troubleshooting you've done so far.

    Is the cable a known good cable? Has it worked on a PC or other device?

    If so, then try another port on your modem or router.

    If that does not help, then unplug the ethernet cable from the back of the Xbox, get a flashlight, and look for bent or misaligned pins in the Ethernet socket; there should be eight pins, angled back about 30 degrees.

    Should that all fail, then contact Xbox Customer Support and ask for a Hardware Agent.
  9. InfernoWolfNLD Win User

    Ethernet cable not recognized

    Hey there Giacomo, I'm sorry to hear about your problem. It sounds like there is a problem with the Ethernet Port on your Xbox 360 Console. Do you have a WiFi adapter for the Xbox 360 somewhere that you can use to try if that does make a connection? Regards,
    SamxBroski
Thema:

Console Not Recognizing Ethernet Cable

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