Console not recognising the external storage device after the update.

Hey there, o0 T 0 X 1 C 0o! You will want to make sure you're submitting feedback through your console, and then check out the
Update Preview Forums for any further assistance. Thanks for understanding!

If you need help with your Hard drive check out the support page
Troubleshoot external storage detection on Xbox One

I followed the guide on that link but it didn't help my problem the device is recognised it's on the list but when I go into media player or even pick it from the list in settings it comes up no device recognised in media player

Hi

As long as the external hard drive meets the standards below then it should work for storing games.

If the console is switched on when you first plug the drive in it should recognise it and offer you the option to format the drive for games storage.

"The basic requirements for storing games and apps on an external drive are:

Has capacity of 256 GB or more, and

Uses USB 3.0.

Devices that don’t meet these requirements will be treated as media storage, such as for music or video. If you have a storage device that does meet these requirements for game and app storage, you can cancel the format to use it as a media device."

support.xbox.com/.../manage-storage

support.xbox.com/.../console-doesnt-detect-external-storage

Hello, I'm Felipe and I'm an independent Community Expert, and I'll do my best to help you.

Error 0x80830003 is a common error code on the Xbox Series X that can occur when saving data to an external storage device. Here are a few steps you can try to resolve this issue:

Restart the console: Sometimes, simply restarting the console can resolve the issue.

Remove and re-insert the external storage device: This can help refresh the connection between the console and the external hard drive.

Format the external storage device: If the external hard drive is not formatted properly, it can cause the error 0x80830003. To format the external hard drive, go to the Xbox settings, then select "System," followed by "Storage." Locate the external hard drive and select "Format Storage Device."

Update your Xbox console: Make sure your Xbox Series X is up-to-date with the latest software update.

Check for any software or firmware updates for the external storage device: Contact the manufacturer of the external storage device to see if there are any updates available.

If these steps do not resolve the error 0x80830003, you may want to consider contacting Xbox support for further assistance.

When you connect a compatible external storage drive, Xbox One will prompt you to format the drive and walk you through setting it up to store games and apps.

The basic requirements for storing games and apps on an external drive are:

Has capacity of 256 GB or more and

Uses USB 3.0.

Devices that don’t meet these requirements will be treated as media storage, such as for music or video. If you have a storage device that does meet these requirements for game and app storage, you can cancel the format to use it as a media device.

If your console doesn’t recognise your external drive, see Troubleshoot external storage detection on Xbox One.

If you cancel the format when you connect the storage device, you can still set it up as a storage device later. Here's how:

Scroll left from the Home screen to open the guide.

Select Settings.

Select All Settings.

Select System, and then select Storage.

Select your storage device, and then select Format for games & apps.

For more info:
support.xbox.com/.../manage-storage