Console not logging in

your profile may have a little glitch in it somehow (it happens) ....remove the profile from the console (settings >accounts) then shut down the xbox and your modem and router ...then when it all comes back up , re add your profile ....WARNING!!! ...you
need your email and password to get it back , make sure you have it....

First thing I would do is change your password ASAP! I would watch your account and credit card to make sure no one is taking money from you. It could be a phising scam. If you haven't got your account back yet redownload it. You may want to contact Microsoft
about this issue also, just in case. Good luck!

Hey Daemon,

Sorry about that! I was sure I posted a link with number 1. Here is where you will find
recent activity :
https://account.microsoft.com/security

I also found this which will help you out if the account in question is a
child account :
See your child's device use with activity reports. However, if the account in question is an adult account then this will be of no use.

Now for number 2, Its possible that the account has privacy setting set up to
not allow other users to see when they were last online. You can change privacy setting either on the xbox or on the website :

Xbox One online safety and privacy settings for parents and children

Thanks for coming back, let us know the results! ヽ(•‿•)ノ

Thank you for the reply and information Chris.

I did login as myself to the Microsoft site and pulled up my Friends section. Everyone had a "last seen" time except for this particular child's account, which simply had "offline". Can you advise if there is a different section / area that you are referring
to for #1 (and #2) of your response?

I have "Instant On" disabled and will give #3 a look as well.

Thanks!

Jim

Hello Daemon,

There is no activity log with the details that you are looking for unfortunately. Although, there are a few ways to check activity that may help you out.

1. For specific profiles, you can log into the Microsoft website to check recent activity. This also logs when the account simply logs into anything Microsoft.

2. A friend can see when your profile was last online.

3. You can go to network settings on your xbox one and check Bandwidth usage. this will give you information for all hours of the day. (this will not be too helpful if "Instant on" mode is turned on.)

Hope this helps!