Console no longer works after loud popping noise.

Discus and support Console no longer works after loud popping noise. in XBoX on Consoles to solve the problem; I was just in the middle of playing a game and head a really loud popping noise from the xbox (or possibly the power brick, which was in the same... Discussion in 'XBoX on Consoles' started by Nin9tythre3, Jan 29, 2016.

  1. Nin9tythre3
    Nin9tythre3 Guest

    Console no longer works after loud popping noise.


    I was just in the middle of playing a game and head a really loud popping noise from the xbox (or possibly the power brick, which was in the same area). The xbox immediately shut off, and I haven't been able to get it to turn back on since. I've tried
    the unplugging everything and plugging it back in and that sort of thing, but nothing has worked. When I plug the power brick back in, the light glows orange for a brief moment, then turns off. No response from the console at all, as far as I can tell.

    It's only about a month old so I figure it's still under warranty, but that's quite a hassle if there's any easier fix I'm missing? Anything I should be trying? Also, would the power brick be covered under warranty, if that's the problem?

    :)
     
    Nin9tythre3, Jan 29, 2016
    #1
  2. Controller - Left Trigger Squeaking?

    I just returned the controller that came with my system because the casing was popping off and there was a loud buzzing noise when ever it rumbled. Gamestop took it back and gave me a brand new one with no problem. But guess what, the right trigger makes
    a God awful squeaking noise! WTH MS?!?
     
    KH117-7E230E78-1FF0-4DF4-AE31-A011DDD42A93, Jan 29, 2016
    #2
  3. WaxierBoot19
    WaxierBoot19 Guest
    Power issue

    The power brick made a loud popping noise and then shut off. The power brick is yellow when it is plugged into the wall but if I plug it into the xbox there is no light on the power brick at all
     
    WaxierBoot19, Jan 29, 2016
    #3
  4. x Mr Jank
    x Mr Jank Guest

    Console no longer works after loud popping noise.

    Hello,

    I would guess its a power brick from getting over heated, it should be under warranty. If its not covered under Warranty it will cost you about $35 USD to get it replaced. (price may vary depending on your location, if out of United States)

    go the the following link to start the transaction: myservice.xbox.com/.../Welcome.aspx

    If you need more help or anything replay to this post or you can Private message me, I will do my best to help you out.
     
    x Mr Jank, Jan 30, 2016
    #4
  5. x Mr Jank
    x Mr Jank Guest
    -EDIT TO PREVIOUS POST-

    If you have a friend that also has an Xbox One, see if you can borrow their power supply, so that you know that it is a working power supply.

    Go to this link and follow the steps and see if it works:
    support.xbox.com/.../console-wont-power-on


    If it still doesn't work after you went through all of the troubleshooting listed on that page. It looks like you will need to get your console repaired. If you need to do that, you can start the transaction by going to following link: http://myservice.xbox.com
     
    x Mr Jank, Jan 30, 2016
    #5
  6. Nin9tythre3
    Nin9tythre3 Guest
    I've tried the troubleshooting options to no avail, and I don't really know anyone nearby with an xbox one who's power supply I could try, so that's out...

    But I've hit another problem. When attempting to get warranty service, it seems like they just expect me to know whether the problem is with the power supply or the console, since there are different sections to click on based on which problem it is? Not
    sure how to proceed with that?
     
    Nin9tythre3, Jan 30, 2016
    #6
  7. x Mr Jank
    x Mr Jank Guest
    My best bet would be to contact Microsoft about this. If you live in united states the phone number is 1-800-4my-xbox or 1-800-469-9269 Hearing impaired (TDD device): (866) 740-9269 or (425) 635-7102.

    Hours of operation:

    9 am to 1 am Eastern Time

    6 am to 10 pm Pacific Time

    If you live out side of united states go to the following link find the country you live in:

    forums.xbox.com/.../184869.aspx


    I will try to find more information about it -while you do that-
     
    x Mr Jank, Oct 31, 2018
    #7
  8. x Mr Jank Win User

    Console no longer works after loud popping noise.

    -EDIT TO PREVIOUS POST-

    If you have a friend that also has an Xbox One, see if you can borrow their power supply, so that you know that it is a working power supply.

    Go to this link and follow the steps and see if it works:
    support.xbox.com/.../console-wont-power-on


    If it still doesn't work after you went through all of the troubleshooting listed on that page. It looks like you will need to get your console repaired. If you need to do that, you can start the transaction by going to following link: http://myservice.xbox.com
  9. x Mr Jank Win User

    Console no longer works after loud popping noise.

    Hello,

    I would guess its a power brick from getting over heated, it should be under warranty. If its not covered under Warranty it will cost you about $35 USD to get it replaced. (price may vary depending on your location, if out of United States)

    go the the following link to start the transaction: myservice.xbox.com/.../Welcome.aspx

    If you need more help or anything replay to this post or you can Private message me, I will do my best to help you out.
  10. Nin9tythre3 Win User

    Console no longer works after loud popping noise.

    I've tried the troubleshooting options to no avail, and I don't really know anyone nearby with an xbox one who's power supply I could try, so that's out...

    But I've hit another problem. When attempting to get warranty service, it seems like they just expect me to know whether the problem is with the power supply or the console, since there are different sections to click on based on which problem it is? Not
    sure how to proceed with that?
  11. x Mr Jank Win User

    Console no longer works after loud popping noise.

    My best bet would be to contact Microsoft about this. If you live in united states the phone number is 1-800-4my-xbox or 1-800-469-9269 Hearing impaired (TDD device): (866) 740-9269 or (425) 635-7102.

    Hours of operation:

    9 am to 1 am Eastern Time

    6 am to 10 pm Pacific Time

    If you live out side of united states go to the following link find the country you live in:

    forums.xbox.com/.../184869.aspx


    I will try to find more information about it -while you do that-
  12. H3PA80R Win User

    Console no longer works after 2 loud popping noise

    Like blueamcat already mentioned you should take the Console for a repair if this is possible. Sounds like it burned by using the converter..
Thema:

Console no longer works after loud popping noise.

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