Console keeps turning its self off

BradleyHall2 · Nov 21, 2019

I have an xbox 1 elite and for the last few days it has been turning its self off as soon as I start up any of my games. The light on the power bank also turns off. It acts as if there is no power going to it and that it will only turn on again if I unplug
the power bank from the power socket. I was wonder if there is something wrong with the power bank or is my console beginning to pack in. Any advice or recommendations would be much appreciated.

:)

Very Fat Santa8

I have had a problem like this before. Make sure to check the power brick light and make sure it isn’t orange. Also try using a different power outlet and make sure all cords are plugged in completely. You can also check https://support.xbox.com/en-US/xbox-one/console/console-turns-off-unexpectedly

BradleyHall2

I have followed the steps on many of the solutions however my xbox still keeps turning off. I think that the power cable is faulty as the console shows no errors or anything and it turns off straight away. To me it shows that it is not getting power to
it.

BakyOsijekHr

The console is turning off after the controller turns itself off? Have you tried with a different controller? If the above advice doesn't work try to synchronize your controller via USB cable.

Also, try this:

Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

2. Wait 30 seconds, then plug the power cord back in.

3. Press and hold the BIND (controller sync button located on the left side of the console or bottom right if a one S or one X) and the EJECT button and then just press the Xbox button on the console once.

4. Continue holding the BIND and EJECT buttons for 10-15 seconds.

5. Listen for two “power-up” tones a couple of seconds apart. You can release the BIND and EJECT buttons after the second power-up tone.

6. The console should power up and take you directly to the Xbox Startup Troubleshooter.

7. To reset your console from the Xbox Startup Troubleshooter, use the D-pad and A button on your controller to select Reset this Xbox.

9. When prompted, select Keep games and apps. This option will reset the OS and delete all potentially corrupted data without deleting your games or apps.

XBF Chris J

Hello Bradley,

Thank you for posting here on the Xbox forums. Does the power cruck ever flash orange? Have you tried out a different outlet by any chance? If you haven't already, you may want to try the troubleshooting steps on this support article: Troubleshoot
Xbox One unexpectedly turning off

c0mplexchiq

I'm having this same issue, except mines not brand new and my brick isn't unnecessarily hot or sitting on the floor.

Console keeps turning its self off