console just switches off during last phase of new update

The link has a lot of tools to help with it please read it over, If console switches off during update that might mean the last step off the last link to help of offline update.

You'll need to create a new thread in the forums linked above asking to remove your console if you cannot do so from the beta dashboard app.

Be aware that if you do request to be removed during a preview phase you will continue to receive updates until the current preview phase has been fully released to the public.

So MS is past the denial phase - and realized that was starting to fail with system update, must be fixed with a system update - and not switch hardware?

MS really scared me off anyway.

If you're asking for confirmation, yes, the standard models are now all matte. Glossy was phased out during the last holiday season. Glossy can still show up in limited editor consoles, thought.

As majority you sre guessing based on lack of information.

That is the whole point of this thread! My Xbox has now been returned to me from the repair shop and I can happily say it is now working! They put in a whole new hard drive. During setup I noticed that this console
last checked and performed an update in Dec last year. I might just leave automatic update turned off.