Console bought with game bundle included

edwardfryett · Jun 4, 2020

Hi people. Recently purchased an extra 1tb XBoxOne S console with star wars Jedi Fallen Order bundled in......after 2 weeks this is still not even available to access it.... no code came in box...just have to get EA access and not letting do that even....
error code 0x80070490 keeps showing....

anyone else having issues or resolved

cheers

Ed

:)

edwardfryett

Cheers

will look again

Ed

Smwutches

With bundles, the code is in the box and you shouldnt have to go through EA Access. Make sure you've checked every flap and sleeve in the box the console came on. If it's definitely not there, you'd need to contact the retailer you purchased the bundle
from.

Smuroh

Hey edwardfryett,

So the first thing i could suggest is remove EA access and add it again, sometimes this helps fix the issue, another thing you could try is power cycle your xbox (you may have done this before) hold down the power button till the xbox turns off, unplug the
power for about 30sec and then plug it back in and turn back on.

Another solution is to remove your profile from the xbox and then add it back again (its an odd solution but helps)

But the best solution might be to contact xbox support directly they are super helpful https://support.xbox.com/contact-us

Smwutches

In order to get the game, you have to buy the bundle that includes the game.

They don't send codes to everyone who has previously bought a console when a new bundle has been released.

Smwutches

You would have to have bought the bundle that includes the game.

Console bought with game bundle included