Console ban issue

My console and account was temporarily banned and now that my ban has expired I still can’t play online or message people on any accounts is there something I need to do?

:)

 

Account/Console Temp Ban Issue

Either another account on your console is suspended or your suspension has been extended due to other violations you committed being discovered.

If it's 100 day suspension it wont show on the enforcement site & can not be appealed.

Using another account to avoid a suspension on your main account is against the code of conduct so they issue console prvilage suspensions to stop people from doing this.

That means any account on that console suffers the same punishment as the suspended account but will work on other devices.

 

Account/Console Temp Ban Issue

First check the enforcement site to verify that all suspensions are really over: https://enforcement.xbox.com/en-US

If all suspensions are expired, and you are therefore clear, try the following steps:

1. Remove your account from the Xbox.
2. Give your Xbox a power cycle.
3. Add your account back into the Xbox.
4. Attempt to use the social features now.

 

my account is fully back to normal as a friend could use it online on another Xbox but my Xbox says I have a suspension from multiplayer communication and sharing is the suspension permanent or is there a way to find out how long my Xbox is suspended for?

 

Hey TwistyWhisper76! We do not have access to Enforcement Team actions here on the forums. For more information please check
here. Thanks!