Console ban and permanent suspension on brand new account?

J Haas · Jan 30, 2025 at 3:13 AM

I just created a new account ‘Xim guns you’ about 3 days ago to play rainbow six siege. I made the profile picture an image of a xim matrix off google. Let me be abundantly clear that i do not use and have never used mouse and key board adapters such as xim. Never. I thought xbox had some sort of software that could check if someone was using an input device like that? But i have received a, what i believe to be, a permanent console ban. I appealed this enforcement action to no avail, and im just bewildered at what i could have done to warrant this. I have been on this console for 1 1/2 years and only ever gotten 2 enforcement strikes (on a completely different account). I spent $500 on this console… now because of some poor humor/rage bait, i cant use it at all? This wrong needs to he righted!

:)

J Haas

I know I’m console banned, at least for now because it says “this console has been banned from the xbox network”.

I said “I thought xbox had some software that could detect xims” because I don’t have a xim. I don’t use xim. I’ve never had a xim plugged into my xbox, I have a wire mic and wired speakers. That’s it. I’ve never had a xim, I just took a picture off google and made it my profile picture to get people angry.

ngocphi

To check a console.ban you create a new account and it will tell you immediately when signing on

0Never. I thought xbox had some sort of software that could check if someone was using an input device like that?"

Explain that one

J Haas

That’s the problem though, I don’t actually have or use xim or anything like that. I just used a picture of one from google as my gamerpic. I’m not a xim user.

J Haas

Hi Renato, thanks for responding. There’s not much more to say honestly. I have decided to move over to PlayStation over this incident. I understand PlayStation has similar rules, and no appeal process. However there’s no point in an appeal process if it doesn’t work. I am absolutely livid, and honestly just heartbroken that I am going to lose 11 years of clips, messages of passed loved ones. Irreplaceable memories. Not much more to say other than Microsoft should be ashamed. Meanwhile 95% of actual xim/cronus zen users are still running free. $500 paper weight. What type of company is this?

Renatodibi

Hi J H.

My name is Renato.
I'm an Independent Advisor and a Microsoft Xbox user like you.

I inform you that here in the community, we are all users and do not have access to your data and account. We can only offer you advice based on our knowledge and experience.

I can only express my regret for the ban imposed on your console.

Unfortunately, there's nothing we can do within the Community. The Enforcement team handles these cases independently, and I am sure they do their best to verify the different situations. Microsoft has no commercial interest in blocking a console, but everything is done for the safety of all players.

I don't know what else to add.

Kind regards
Renato

Console ban and permanent suspension on brand new account?