Consent

Sorry to hear it. If you're having trouble online try downloading the Xbox Family Settings app. It's much easier and quicker to use.

https://www.xbox.com/apps/family-settings-app

There should be a way around it. What is consent for then. If you can consent to let companies collect data why can't you consent to a return? You receive a gift you can return the gift at a store. But I do understand that it was stated there should be exceptions.

Could You be a little more specific ?

Is it asking for Parental Consent?

When he tries to log in, does it say 'must have parent consent?'

This may be of help

parental consent?

Why you're being asked for parental consent

If the date of birth on your Microsoft account shows that you're under a certain age, Xbox is required to request parental consent for you to use Xbox Live.

If you're an adult, but you got a message asking for parental consent, it's because you're a child in your Microsoft family.

Solution

If you're of an age that requires parental consent, follow the steps on your Xbox to have your parent sign in and add you to their Microsoft family.

If you're over the age requiring parental consent, have your parent remove you from the family. They'll have to sign in to
account.microsoft.com/family, select your profile, and select
Remove.

If you're unable to clear the message, contact Xbox Support.

Yeah as I clearly said not In the country I live in. And the Federal Age of consent only applies in 3 categories Crossing state borders, *** outside the country and Producing/displaying Adult Material. So to make it clear a Hawaiian resident of any age over
16 can engage in a consenting relationship with another Hawaiian Resident who is 16. But a New York resident can not travel to Hawaii with the intention to engage in a consenting relationship with anyone who is not 18 or older. This would be the same for other
US states where the Age of consent is under 18. Also as a US citizen you cannot come to my country and engage in a consenting relationship with a 16yr old, anyone you consent with must be at least 18 under your federal law as you are a US citizen.

Most countries have laws governing Age of consent in regards to travelling to other countries.

Wow, I seem to know more about it than you and I am not a US citizen nor am I studying to be a cop.