Connexion à mon compte Xbox Live[Translation - Connect to my Xbox Live account]

Gwenaël FAURE · Oct 15, 2018

Bonjour,

Je viens de faire l'acquisition d'une Xbox One X, j'ai débuté la configuration (compte, maj etc) hier soir.

Pour cause de réaménagement, j'ai du déplacer la console dans une autre pièce. Elle est toujours connectée en wifi, aucun problème de ce côté l . En revanche je ne parviens plus me connecter mon compte Xbox Live.

Lorsque j'essaye, un message d'erreur en anglais apparaît me demandant de vérifier ma connexion internet : "You'll need the internet for this. It doesn't look nike your're connected to the internet. Check tour connection and try again. 0x800704cf."

J'ai essayé... Je me suis déconnecté et reconnecté internet... j'ai même redémarré ma Freebox... mais rien n'y fait..

J'espère donc obtenir l'aide nécessaire par cette voie.

En vous remerciant d'avance pour vos réponses mon problème.

Gwenaël

[Translation - Hello, I just bought an Xbox one X, I started the setup (account, shift etc) last night.

Due to redevelopment, I had to move the console in another room. It is still connected in WiFi, no problem on that side. On the other hand I am unable to connect to my Xbox Live account.

When I try, an error message in English pops up asking me to check my Internet connection: "You'll need the Internet for this. It doesn't look Nike your're connected to the Internet. Check Tour connection and try again. 0X800704CF. "

I tried... I disconnected and reconnected to the Internet... I even restarted my Freebox... but nothing helps..

So I hope to get the help that is needed in this way.

Thank you in advance for your answers to my problem.

Gwenaël]

:)

Bl4ck Ivory · Oct 15, 2018

Fortnite

Le compte Epic avec lequel je suis connecté utilise la même adresse mail que mon compte Xbox Live mais quand je veux associer ce compte Epic mon compte Xbox Live, on me dit que mon Compte Xbox Live est déj associé avec un autre compte Epic...

[Translation - The epic account I am logged on uses the same email address as my Xbox Live account but when I want to associate this epic account with my Xbox Live account, I am told that my Xbox Live account is already associated with another epic
account... ]

olivier (MADA) · Oct 15, 2018

COMPTE EPIC[Translation - EPIC Account]

je souhaite dissocier mon compte epic mon compte xbox live.

Je n'ai plus accès mon compte epic pour cause de piratage.

Merci de votre retour.

[Translation -

I want to separate my epic account from my Xbox Live account.

I no longer have access to my epic account because of piracy.
Thank you for coming back.]

XBF Ezra G · Oct 15, 2018

Hi Gwenaël,

Thanks for your post, do try following the steps on your devices for a proper power cycle

Hold the power button on the console for 10 seconds

Release the power button after 10 seconds(console should be off now)

Unplug your router/modem for 30 seconds

After 30 seconds plug the router/modem back in and allow it to reconnect to the internet

After the internet connection is established power on the console

Attempt to connect to the internet on the Xbox One and sign in

If this issues persists check out this link for further troubleshooting:
I need help with my Xbox One network connection

I hope this info helps, thanks again!

Bl4ck Ivory

Le compte Epic avec lequel je suis connecté utilise la même adresse mail que mon compte Xbox Live mais quand je veux associer ce compte Epic mon compte Xbox Live, on me dit que mon Compte Xbox Live est déj associé avec un autre compte Epic...

[Translation - The epic account I am logged on uses the same email address as my Xbox Live account but when I want to associate this epic account with my Xbox Live account, I am told that my Xbox Live account is already associated with another epic
account... ]

XBF Ezra G

Hi Gwenaël,

Thanks for your post, do try following the steps on your devices for a proper power cycle

Hold the power button on the console for 10 seconds
Release the power button after 10 seconds(console should be off now)
Unplug your router/modem for 30 seconds
After 30 seconds plug the router/modem back in and allow it to reconnect to the internet
After the internet connection is established power on the console
Attempt to connect to the internet on the Xbox One and sign in

If this issues persists check out this link for further troubleshooting:
I need help with my Xbox One network connection

I hope this info helps, thanks again!

{Parity}

There is a core services issue. Monitor status here. https://support.xbox.com/en-US/xbox-live-status

XBF Brad A

Hello there

Sorry for any issues you are having due to the Service alert. There is currently a service alert for core services, which is affecting signing in.
What you can do is get notified once the alert is over. Visit our
Xbox live status site
and click on "Notify me" to receive a text message once this all blows over. Thanks for your patience and understanding in this matter.

The server status site is also having issues due to the service alert so please be patient n all this until it is resolved.

Thanks,

Brad

AlexandrePoitras

Je ne suis pas déconnecter de Xbox live, c'est juste mon compte qui se déconnecter de ma Xbox

[Translation]

I'm not offline from Xbox Live, it's just my account that will disconnect from my Xbox

Connexion à mon compte Xbox Live[Translation - Connect to my Xbox Live account]