Connessione -[Translation - Connection]

Hello everyone can help me and yesterday I connect the Xbox to WiFi and after 2 minutes it disconnects itself but on mobile phones someone can help me and an Xbox problem

:)

 

connessione (Connection)

Hey maria fiorenza garghetti,

There is a known issue regarding this error code. Go ahead and check the
casual games forums website for more information!

 

va bene ?

vorrei sapere se funziona io abito in un posto dove la connessione nn e il max ...si riesco a giocare on line pero nn so se con media prem

[Translation: I would like to know if it works I live in a place where the nn and the max connection ... you can play online but nn know if media prem]

 

Hello!

Thank you for bringing this issue to our attention. We need a little more information to ensure we provide the correct solution. Is this issue occurring on an Xbox One or Xbox 360? Is there an error message that appears when the console disconnects from
the internet? Is the console connected to a home network or a mobile hotspot? Be sure to let us know the results!

 

Hello. It's an Xbox one and connected to a home network and with phone hotspots it works instead with home connection disconnects and NN from no error code

 

Ciao Alessandro,

hai provato a connettere la tua console con un cavo ethernet? Fai la prova e vedi se succede la stessa cosa che col wi-fi

 

No perché è distante il modem cmq anche sulla Xbox di mio figlio succede la stessa cosa

 

Succede a 2 Xbox...mmmh, ok.

C'è qualcosa di diverso o di nuovo nella tua rete domestica? Un dispositivo o appunto un nuovo modem/router? Potrebbe essere un problema di port forwarding...dovresti provare ad aprire le porte adibite alla Xbox del tuo router.

Porte di rete di Xbox One | Porte di rete di Xbox Live

 

Hey there Alessandro!

Sorry to hear you're experiencing problems with this issue.

If I were you and it randomly disconnects from your network like that, I would try to follow the instructions on our guide at "My Xbox One
is getting randomly disconnected from Xbox Live" for the best steps on how to resolve that.

Give those steps a shot and let us know how it helped in resolution of your issue.

Thanks!