"Connectivity Blocked"

Thank you updating us. For more in-depth support we would advice you to contact your local ISP for them to check your IP & MAC addresses why it is blocking your Xbox app to connect to the network.

Feel free to contact us if you need further help.

Thank you for following up. To further isolate your concern, we need to gather more information about the issue by answering the following questions below:

1. Have you made any changes on your account prior to the issue?

2. Have you updated your system to the latest version?

Hey there,

Totally understand your frustration however looking at the list it appears your location is no longer a supported region which would explain the block. Not much anyone can do here to help with your issue. XBOX is constantly looking at new regions but you
would just need to keep watch on the page.

https://www.xbox.com/en-US/live/countries

Thank you for responding. We suggest that you reinstall the Xbox app on your computer. Please follow the instructions below:



    1. Type Windows Powershell in search box.



    2. Right click on Windows Powershell and select Run as administrator.



    3. Copy and paste the following command.

         get-appxpackage *Microsoft.XboxApp* | remove-appxpackage 



4. Press Enter key.



After uninstalling the Xbox app, we suggest you to download and install the app again and check.



You can download the Xbox app from the following link.



Don't forget to let us know how it turns out.

Uninstalling the app didn't resolve the problem sadly. Anything else?

Thanks for the update. To further isolate your concern, kindly send us a screenshot of the options you can see when you go to Network status in the Xbox app.

We're forward to your reply, we're here to assist you.

As you can see there is no "NAT type" under the network tab under settings.