Connection to Xbox Live lost (CyanBeard)

CptnForesight · Apr 11, 2018

I bought Sea of Thieves, this is my first (and only) game on the Xbox app. After 60-90 minutes of gameplay I get kicked from the game with the error: Connection to Xbox live was lost (Cyanbeard), this happens every single game I play. I don't have this
issue with any other multiplayer game I play on other platforms.

NAT type is Moderate

Server is connected

Teredo info:

C:\Windows\system32>netsh interface teredo show state

Teredo Parameters

---------------------------------------------

Type : enterpriseclient

Server Name : win1710.ipv6.microsoft.com.

Client Refresh Interval : 20 seconds

Client Port : unspecified

State : qualified

Client Type : teredo host-specific relay

Network : managed

NAT : restricted (port)

NAT Special Behaviour : UPNP: No, PortPreserving: Yes

Local Mapping : 192.168.178.156:50151

External NAT Mapping : xxx.xxx.xxx.xxx:50151

:)

Mad Skull · Apr 11, 2018

Disconnected due to inactivity (cyanbeard) but not actually inactive. Please help

AlabasterBeard, AllmondBeard and CyanBeard

Caused by: Your connection to Xbox Live and/or the Sea of Thieves services has been disrupted or lost. Please check your console's network status via the Settings and Network menu.

xBeck92x · Apr 11, 2018

Bad connection

When I try to go into the game, I get this:

AlabasterBeard, AllmondBeard & CyanBeard

Your connection to Xbox Live and/or the Sea of Thieves services has been disrupted or lost. Please check your console's network status via the Settings > Network menu.

Ariel Acu · Apr 11, 2018

Hi CptnForesight,

Cyanbeard is one of the beard errors that you may encounter when playing Sea of Thieves. It wants to inform you that your connection to the Xbox Live server or Sea of Thieves server has been disrupted or lost. It also occurs if your device encountered a
network interruption. I recommend that you run the Windows app troubleshooter to scan and repair the game. You may refer to this
link for the steps. You can also try disconnecting your computer to your Internet, restart, and then connect
it back to refresh the network status.

Do get back to us with the results. We'd be more than willing to provide you additional help.

Mad Skull

AlabasterBeard, AllmondBeard and CyanBeard

Caused by: Your connection to Xbox Live and/or the Sea of Thieves services has been disrupted or lost. Please check your console's network status via the Settings and Network menu.

Ariel Acu

Hi CptnForesight,

Cyanbeard is one of the beard errors that you may encounter when playing Sea of Thieves. It wants to inform you that your connection to the Xbox Live server or Sea of Thieves server has been disrupted or lost. It also occurs if your device encountered a
network interruption. I recommend that you run the Windows app troubleshooter to scan and repair the game. You may refer to this
link for the steps. You can also try disconnecting your computer to your Internet, restart, and then connect
it back to refresh the network status.

Do get back to us with the results. We'd be more than willing to provide you additional help.

Artem_876

I tried what you said but the game didn't work. I have got the same error(Cyanbeard)

charlesrr

And I'm also getting kicked from Battlefield 4 after a few minutes too. "lost connection to xbox live" "lost connection to EA servers". Then check xbox live connection and it says everything is fine.

Artem_876

Thanks for your answer but I did what you said and nothing has changed. But I noticed that sometimes when I do a check, the network type Nat: Teredo fails to evaluate
Server connection: blocked

But when I click the recheck button, everything is getting fixed but in sea of thieves everything is the same(cyanbeard error)

Connection to Xbox Live lost (CyanBeard)