Connection to Xbox Live Gold not working despite being payed in full

StefanRombing · Sep 23, 2014

Well as the topic says, it´s not recognising that I´ve actually paid the damned thing.

This is really annoying, why pay for something that isn´t working? Why is this problem even occurring?

And I´ve tried deleting the account from the console but nothing.

:)

Sabotage420 · Sep 23, 2014

ripped off

ho what the ***, i cancel my renewal so i dont get gold anymore?... despite still being payed up for another 3 weeks, i didn't pay full price for a months gold just to get a week!! get it sorted microsoft or legal issues will be heading your way!

M3tal Daz3 · Sep 23, 2014

my 2 day trial code won't work

If you already were using payed gold membership before you can't use a trial membership. The purpose of trial memberships is to get to know the xbox live services at fullest not to extended the gold membership time.

Mister Quimby · Sep 24, 2014

Hey there LunaticPlains!

Sorry to hear about the membership issues, I can definitely understand how frustrating that could be. In order to get this issue sorted, I recommend reaching out to our phone support from our Contact
Us page. Feel free to post back letting us know how things went.

Mister Quimby

Hey there LunaticPlains!

Sorry to hear about the membership issues, I can definitely understand how frustrating that could be. In order to get this issue sorted, I recommend reaching out to our phone support from our Contact
Us page. Feel free to post back letting us know how things went.

Cokney Charmer

Because Gold means to use Xbox LIVE, those apps require the use of the Xbox LIVE Network connectivity to work...so why should someone who isnt paying for full access to LIVE get to use LIVE

FingertipsMcCoy

The issue is still not fixed despite being boldly proclaimed that is has been. This is the kind of stuff that really pisses me off; the xbox live gold membership ain't working but of course the billing system works perfectly fine. Pay money for nothing,
awesome, I hope everybody gets an extra free week because this is ridiculous.

spacemonkeydirt

Couldn't Agree more. This is crazy that it is not being tested in the U.S.A. Xbox used to have something similar with Xbox live. All they really need to do is expand on that setup. They don't need to reinvent the wheel. It worked great with xbox live gold membership. They should just continue that platform and add on the full scope of benefits. I just bought my kids a computer and would love to game with them, but already pay for ultimate and they can't play on pc. Its crazy that one there is no suspense date for release and that they haven't seen how gold worked in the past and just use that.

5521d95b-395a-4fe8-a

The $1 Xbox Live Gold offer was only made available to new subscriptions from members on Silver Xbox Live subscriptions for the first month only. After the first month, the subscription will renew at the regular price of Xbox Live Gold.

Xbox Live Gold subscriptions after the first month are not free and also need to be payed for at the regular retail price. If you want to keep your Xbox Live Gold subscription, you will need to pay for it at the full regular retail price.

Connection to Xbox Live Gold not working despite being payed in full