Connection to XBox 360 Live

Im 59, and have several health issues / problems, for which I use XBox 360 as a form of therapy. Recently, I am unable to play online because of continued and repetitive disconnection. The only game I play is Infection on MW3.

When I turn my XBox 360 on it connects straight away, no problems or issues, while I'm at the "Homepage".

I can watch Netflix or UTube and all is good, I never get disconnected. As soon as I go to play the game online, I get disconnected and have no idea what the problem is, and am unable to play.

I have deleted and re-downloaded my profile several times. I have emptied the cache several times, and the following figures are from my Network ...

Wireless Connection

Latency 39ms, Packet Loss 0, Upload Speed 0.51mbps, Download Speed 3.41mbps, Signal 100%, WiFi 5mbps,

Im from Canada, and use Shaw as a service provider.

Please Help!

:)

 

Rare Replay

Anyone else unable to sign into xbox live when playing the 360 games?

When pressing both the Menu and View buttons to bring up the mini guide it just says connect to xbox live.

 

What is Xbox LIVE?

Xbox LIVE provides you with the most amazing entertainment experience through the Xbox 360 console. You can download and play games, get instant access to a large collection of games and music, and connect with your friends.

Wireless connection

You can connect your Xbox 360 console to Xbox LIVE without the need for any network cables. There is a wireless network in place that your Xbox 360 console can use.

Requirements
• An Xbox 360 Wireless Networking Adapter (only available with the original Xbox 360 console).
• A wireless access point, gateway or router that is compatible with Xbox LIVE.
• High Speed Internet connection, preferably DSL or cable.

Note: It is not advisable to use Satellite, 3G or 4G mobile connections due to the possibility of slow performance or lag.

 

Did you try to rest your router if that dose not work you should call the xbox live support number at 1800-4-my-xbox i hope this helps

 

agen the number is 1800-4-my-xbox