Connection Problems

Discus and support Connection Problems in XBoX on Consoles to solve the problem; I keep getting kicked offline whenever I try to play GTA, or a movie I put in the disk tray. I can instantly sign in with no trouble but it keeps... Discussion in 'XBoX on Consoles' started by Diani The Otter, Jan 16, 2015.

  1. Connection Problems


    I keep getting kicked offline whenever I try to play GTA, or a movie I put in the disk tray. I can instantly sign in with no trouble but it keeps happening.



    What Country/State/Province do you live in? USA, Ohio

    Modem brand & model number: Ubee DDW365

    Router brand & model number:

    How many consoles do you have connected to this router?1

    Wired or wireless (for each console): wireless

    If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter? Internal

    Things you have tried: wired, portforward, dmz, turned off my wps, changed my DNS settings to 8.8.8.8 and the second as 8.8.4.4.


    Is UPnP Enabled? Yes

    Do you have a NAT error? If so, what is your NAT type? No

    Any Error Codes you encounter:

    Who is your ISP(Internet Service Provider)? Time Warner

    After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)

    W:0000 - 0021


    X:0000 - F009

    Y:20A8 - 4840

    Z:0000 - 0000

    ID: FFFF - FFFF

    L:0015 - 10F0

    Q:8007 - 0435

    T:Wireless

    D: 209.18.47.61, 209.18.47.62

    S:WPA2

    C:
    11



    Note- I changed my DNS settings back to automatic

    :)
     
    Diani The Otter, Jan 16, 2015
    #1
  2. jkoll66
    jkoll66 Guest
    Smartglass connection problems

    Hello all,

    I've searched the Internet and can't find a solution to my issue. I can't get Smartglass to connect to my console over my wi-fi network . I have the app installed on my Xoom and Razr. I have Smartglass enabled on my console. I can't connect using either device. Eventually, I get a message saying "Unable to locate my console". I can, however, connect with my phone over 4g. Is there a setting on my router that needs to be changed? Any suggestions would be appreciated.

    Thanks.
     
    jkoll66, Jan 16, 2015
    #2
  3. RobotChicken
    RobotChicken Guest
    Connection problem - HELP

    Hey guys,
    So it's been about a year since I bought my Xbox 360 (newer generation), and my Xbox Live connection works 2 days out of 3. I use wireless connection. My Xbox is pretty far from my router, but when I connect to a network, my router shows up and there are usually around 4 bars. When I click on "test connection", this is where it tells me that the console is unable to connect.
    Did anyone had this problem before?
     
    RobotChicken, Jan 16, 2015
    #3
  4. vD Preditor
    vD Preditor Guest

    Connection Problems

    i've been having the same problems, and i tryed xbox support but all it tells you is that is that the problem is with your network connection
     
    vD Preditor, Jan 16, 2015
    #4
  5. Which is BS. I have had a tech come out twice and say everything is fine on my end
     
    Diani The Otter, Jan 17, 2015
    #5
  6. This is getting ridiculous. They tell you to make a thread to help you better, and when you do they ignore it.
     
    Diani The Otter, Jan 18, 2015
    #6
  7. kampa2002
    kampa2002 Guest
    Same to me, Help Desk suggest me every fantastic solution ... try this, try this one, try another solution, 45 min on telephone. then ? Sorry We can not help you !!!
     
    kampa2002, Jan 18, 2015
    #7
  8. DocCain529
    DocCain529 Guest

    Connection Problems

    I find several things a little TOO convenient. It's mighty damned funny that ALL of the connection threads for Xbox 360 are locked (save this one). I also find it convenient that the ONLY console having issues is the 360. That's right folks, Microsoft
    wants you to get so *** off at the 360 that you go out and purchase the STILL overpriced Xbox One. My gold runs out on the 22nd of this month and I have the new gold card waiting in the wings for when it expires, but I think I should have just taken that
    $60 and wiped my butt with it.

    I'm getting a little sick and tired of this black box setting on my shelf demanding money every time I turn around YET support for the system is beyond waining. [Mod Removed] customer service is also a HUGE plus (sarcasm).

    I'm just glad that Microsoft doesn't make hospital equipment. "Oh, you want to live? Please enter your LifeSupport Gold code to continue breathing. If you want pain management, feel free to look in the online store for many options."

    Ridiculous.
     
    DocCain529, Jan 18, 2015
    #8
  9. PsandueX
    PsandueX Guest
    I just got ddosed by some hackers can you tell me where to report them?!?!
     
    PsandueX, Jan 18, 2015
    #9
  10. @Psanduez. If you know their gamertags you can file a report through the xbox
     
    Diani The Otter, Jan 18, 2015
    #10
  11. I can't stay connected for more than 5 minutes, all router settings etc checked out fine. Xbox one is working ok but the 360 is a joke.
     
    RREK-B9FE1EE9-BB29-4BA4-BDCE-2E2B180D802A, Jan 19, 2015
    #11
  12. I contacted my ISP and had them boost my speeds a little and I had to move my router into the same room. Fixed and I don't disconnect unless its Xbox's fault. Make sure your NAT type is open a moderate or strict NAT type causes a lot of issues with connection.
    Try using a wired connection as well.
     
    iZeus Has Risen, Jan 19, 2015
    #12
  13. Connection Problems

    We recently got a boost in speed unfortunately. I can't move it. As far as I know it's open
     
    Diani The Otter, Jan 19, 2015
    #13
  14. AWOLNATION2
    AWOLNATION2 Guest
    Oh my god so happy i'm not the only one!
     
    AWOLNATION2, Jan 22, 2015
    #14
  15. aPeRoCKeT
    aPeRoCKeT Guest
    I'm still getting kikked out of Xbox Live :-(

    My connection is fine, my router is configured correctly.

    I life in the Netherlands, my ISP is Ziggo.

    Come on Microsoft fix this!!!
     
    aPeRoCKeT, Oct 31, 2018
    #15
  16. EonSoldier96 Win User

    Problem with Connection

    I have had the same problem but a different error code. Please go to the link below to see a possible explanation for your issue. Let me know if the info was relevant and/or useful to you. Thanks.

    .

    forums.xbox.com/.../105262.aspx
  17. The of gentil Win User

    Connection problem

  18. HassanB Win User

    connection problems

    If you have Virgin Media as your internet service provider then that would be why you can't connect to LIVE currently. There's a current service status for a subset of LIVE users that have Virgin Media as an ISP. Please keep an eye out on your regions XBOX
    Status page, assuming you've stated your in the UK your status page would be located
    here.

    [​IMG]
  19. Ermac29 Win User

    Connection problems

    What sort of issues do you run into when trying to connect?
  20. tts-ECEC84D4-AC11-40 Win User

    Connection problem

    Can you provide a bit more regarding your type of connection? Are you wired or wireless?
Thema:

Connection Problems

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