Connection my accounts

PyciuMajster · Jan 10, 2014

Hi!

I've got 2 account on 2 different mail: 1st (old) on xbox 360 and 2nd on my new computer (win 8.1). Can I connect these two accounts? Or maybe move all my achievements and information from old account to new?

:)

crazychazzzz · Jan 10, 2014

Need help with xbox live

Hello
I don't really understand what has happened to my xbox live account, but i cannot anymore connect my console to internet, though my laptop connects without any problems. More than that, i cannot visit any xbox or microsoft website to get help from there!
I guess my account might have been hacked somehow. atm, i had my FIFA13 running, but i was using my laptop, so didn't really see what has happened there, it just said that it can no longer connect to live, and when i checked it, i could not connect to internet at all.
I had no xbox-point (or whatever they are called) on my account, but i had my bank account connected to it.

i tried visiting ms, or xbox web pages from the other browsers, not working either! and I cannot call to the call service, because I am in Finland and it is 9 a.m. here, unless someone knows 24/7 customer service number!

so if anyone has any advises what should I do, and suggestions what might have happened, I would appreciate your help.

krakken03 · Jan 10, 2014

Can't get smartglass to connect

I'm trying to connect my Smartglass while playing,but it isn't finding my Xbox. I have it set to connect to any Smartglass device in the settings. Does anyone have any additional advice? Both the XB1 and my iPad Smartglass app are signed in under the same Xbox account.

MB5656 · Jan 10, 2014

yes you can move your xbox live account on the new 8.1 account, now you would need you delete the xbox live account on the 8.1 account to put the one with more G points on the computer account

go to these links:

support.xbox.com/.../profile-move-delete

and:
support.xbox.com/.../switch-gamertag-to-different-microsoft-account

and if you get an error:support.xbox.com/.../error-message-msa-linked-to-other-account

that should do it!

hope that helps

MB5656

yes you can move your xbox live account on the new 8.1 account, now you would need you delete the xbox live account on the 8.1 account to put the one with more G points on the computer account

go to these links:

support.xbox.com/.../profile-move-delete

and:
support.xbox.com/.../switch-gamertag-to-different-microsoft-account

and if you get an error:support.xbox.com/.../error-message-msa-linked-to-other-account

that should do it!

hope that helps

Stephanie Dequito

Hi Robbie! My name is Stephanie and I'm more than happy to help you out!

If I may ask, were you unable to sign in to your Microsoft account?

May I have the exact error message/code upon launch?

Can you give me more details with your issue so I can assist you further please?

Kind regards,
Stephanie

MissyQ

Hey there. It seems like all the other profiles on the Xbox are working but yours isn't. If I'm correct, I want to have you try a couple things.

I want you to delete your profile ONLY, clear
the system cache three times (important), then try downloading your profile again.

Post back how that works. And good luck!

xXI Dad IXx

needs to go to account management....

support.xbox.com/.../browse

hope that this helps.

christiangamer1

When you are logged into this gamertag on your console go to the settings tab. Select account and scroll over to account information and select account security option. Here you will have an option to change the microsoft account associated with your gamertag,
but it will also show you the email address that is associated with the gamertag as well. I hope this helps.

Connection my accounts