Connection issues Technicolor TC8305C Modem/Router Comcast

Discus and support Connection issues Technicolor TC8305C Modem/Router Comcast in XBoX on Consoles to solve the problem; Are the random game disconnects only happening over wifi or are they also happening while connect to the device via ethernet?... Discussion in 'XBoX on Consoles' started by Ambooty9000, Jan 4, 2015.

  1. Ambooty9000
    Ambooty9000 Guest

    Connection issues Technicolor TC8305C Modem/Router Comcast


    Are the random game disconnects only happening over wifi or are they also happening while connect to the device via ethernet?

    :)
     
    Ambooty9000, Jan 4, 2015
    #1
  2. Mister Beep
    Mister Beep Guest
    NAT issues with Xfinity Technicolor TC8305C modem

    Hey there JoiningOdin1990!

    Sorry to hear about the connection issues!

    This is a known issue with the Technicolor TC8305C gateways firmware, which you can have a look at the

    Technicolor Known Issues post for more information. Unfortunately the main fix is to either add a new router that is known to work without disconnection issues and call Comcast to set it to bridge mode for you, or replace the Technicolor gateway all together
    with a router and modem set up.

    I hope you get up and running soon! Connection issues Technicolor TC8305C Modem/Router Comcast :)
     
    Mister Beep, Jan 4, 2015
    #2
  3. DangerousBard, Jan 4, 2015
    #3
  4. scott272
    scott272 Guest

    Connection issues Technicolor TC8305C Modem/Router Comcast

    Random game disconnects will only happen over wifi they shouldn't happen while connected via the ethernet.
     
    scott272, Jan 4, 2015
    #4
  5. DangerousBard Win User

    Can't Connect To Network

    There is a known issue with the modem Technicolor TC8305C, generally this is caused by the connecting cable. You should contact Comcast support and report this issue.
  6. scott272 Win User

    Connection issues Technicolor TC8305C Modem/Router Comcast

    Random game disconnects will only happen over wifi they shouldn't happen while connected via the ethernet.
  7. taidara Win User

    Xbox 360 "Disconnected From Xbox Live Message"

    Sorry for the late reply!

    Firstly: There's an ongoing issue with the latest version of firmware that was pushed out by Comcast for the Technicolor TC8305C (Xfinity custome firmware), which has been the subject of connectivity problems for Xbox customers trying to connect Xbox Live.
    I'm not sure if Comcast have an estimation on when to expect an update to fix the problem with the current running version of firmware for the TC8305C.

    Secondly: If you have an additional router, then you can, with the help of your ISP, set your Technicolor TC8305C to be operating in bridge mode. In this mode, the TC8305C will only function as a standard modem, while an additional router can function as
    the NAT device.

    If you need help with bridge mode, consult your ISP, and they can help you configure this mode.
  8. Mister Beep Win User

    NAT issues with Xfinity Technicolor TC8305C modem

    Hey there JoiningOdin1990!

    Sorry to hear about the connection issues!

    This is a known issue with the Technicolor TC8305C gateways firmware, which you can have a look at the

    Technicolor Known Issues post for more information. Unfortunately the main fix is to either add a new router that is known to work without disconnection issues and call Comcast to set it to bridge mode for you, or replace the Technicolor gateway all together
    with a router and modem set up.

    I hope you get up and running soon! :)
  9. wwbVC Win User

    Xbox Live Connection Dropping every 15 minutes or so.

    Everyone that is having problems with connecting to cod or destiny and has the technicolor Tc8305c needs to either switch their modem with Comcast or whoever they've got or get their own modem. The technicolor is not compatible with Xbox. I have not even
    been able to play games online because of connection drops. Switching the modem will fix everything.
Thema:

Connection issues Technicolor TC8305C Modem/Router Comcast

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