Connection issues due to new router

Discus and support Connection issues due to new router in XBoX on Consoles to solve the problem; I've just changed ISP & now my series X doesn't connect to Internet sometimes, tried changing upnp with no difference, what else can I try?... Discussion in 'XBoX on Consoles' started by Ian Smith7, Apr 30, 2024.

  1. Ian Smith7
    Ian Smith7 Guest

    Connection issues due to new router


    I've just changed ISP & now my series X doesn't connect to Internet sometimes, tried changing upnp with no difference, what else can I try?

    :)
     
    Ian Smith7, Apr 30, 2024
    #1
  2. juan van Win User

    Cannot connect possibly due to router issue.

    This sounds like you have the answer - a weak signal - when you do the test with out manually setting anything and joining the network - does it get to the internet part of the test?
  3. Mister Fitzer Win User

    Cannot connect possibly due to router issue.

    Hey mate, can you please post the full error message you're receiving when the test fails? While you're at it, please take a few minutes to read

    this post
    and then answer those questions back in your thread. Thanks!
  4. Mister Fitzer Win User

    Cannot connect possibly due to router issue.

    You can follow the steps listed
    here
    to resolve that MTU issue.

    Please let me know how it goes!
  5. Fronti3rJustic3 Win User

    Cannot connect possibly due to router issue.

    What Country/State/Province do you live in? US, Texas.

    Modem brand & model number: Verizon, A90-9100EM15-10

    Router brand & model number: Linksys, WRT600N

    Network Connection Type: Wireless

    If Wireless, what type of encryption are you using? WPA2

    Things you have tried:

    Is UPnP Enabled? Unknown

    Is NAT Type Open? No, moderate.

    Any Error Codes you encounter: none.

    What type of internet do you have? Cable/DSL/T1/3G? DSL

    Who is your ISP(Internet Service Provider)? Verizon

    When you run "Test Xbox LIVE connection" what is the exact message shown on screen? I get all kinds of different errors when testing, but this is one as I am posting this:

    Your network doesn't have a sufficient MTU setting. Xbox LIVE requires a minimum MTU setting of 1364.

    On your PC, go to your router configuration webpage and set the MTU to auto, or 1364 or higher. If that doesn't work, disconnect your console from the router and connect directly to the modem.

    Get help with MTU settings at www.xbox.com/networkhelp.

    Have your corrected your router's MTU settings, or are you connected directly to the modem? (don't know how to set MTU settings and i am not connected to the modem.)

    ^ I received that error when the connection failed between the Internet and Xbox LIVE.
  6. Fronti3rJustic3 Win User

    Cannot connect possibly due to router issue.

    I get the error between the internet and LIVE.
Thema:

Connection issues due to new router

Loading...
  1. Connection issues due to new router - Similar Threads - Connection issues due

  2. State Of Decay 2 Xbox Connected Storage Issue

    in XBoX Games and Apps
    State Of Decay 2 Xbox Connected Storage Issue: Today I wanted to play some State of Decay 2, I installed an update, launched it, and waited for it to load everything. Once I got to the "Press any button to continue" screen and pressed a...
  3. Dead By Daylight. Connecting issue.

    in XBoX Games and Apps
    Dead By Daylight. Connecting issue.: 31.12.2023 I purchased Dead by Daylight. I can't launch it because Xbox is forcing me to purchase a Game Pass plan. Why is that since I bought the game 1.5 years ago? Dead by Daylight: DEFINITE...
  4. Issues with the Xbox series S connecting to tv as well as controller

    in XBoX Games and Apps
    Issues with the Xbox series S connecting to tv as well as controller: I bought my son an Xbox S, it started out great, but shortly after owning the Xbox it would stop connecting to controllers and now it won’t connect to a controller or the tv, tried different HDMI...
  5. Issue downloading game from Xbox PC gamepass despite good connection.

    in XBoX Games and Apps
    Issue downloading game from Xbox PC gamepass despite good connection.: Trying to download a game from gamepass onto my PC via the xbox app. received error code 0x800704c6. this claims to be a network issue despite my connection being fine. 80mb/s download 20mb/s...
  6. Im having issues connecting to friends and friends connecting to me on minecraft for windows 10

    in XBoX Rewards & Social
    Im having issues connecting to friends and friends connecting to me on minecraft for windows 10: [img] Hi guys, my issue here is that my computer was recently downgraded to windows 10 because windows 11 isnt supported on my device, i get these errors with multiplayer on windows 10 only as my...
  7. Have issues connecting my new gamertag to the old one

    in XBoX Accessibility
    Have issues connecting my new gamertag to the old one: I have issues with signing in to my account. So when I finally logged in, it forced me to change my gamer tag and now I can't access my realm with the new gamer tag. I've tried changing my Xbox...
  8. Have issues connecting my new gamertag to the old one

    in XBoX Accessibility
    Have issues connecting my new gamertag to the old one: I have issues with signing in to my account. So when I finally logged in, it forced me to change my gamer tag and now I can't access my realm with the new gamer tag. I've tried changing my Xbox...
  9. Series X connection issues due to changing ISP & router

    in XBoX on Consoles
    Series X connection issues due to changing ISP & router: I've just changed my ISP & router & I'm having difficulty connecting to Internet, NAT type is allover the place, tried changing upnp settings with no joy, are there any other setting that need...
  10. Another issue of can't download 360 profile due to no connection. What's the deal with this?

    in XBoX Games and Apps
    Another issue of can't download 360 profile due to no connection. What's the deal with this?: Series X will not allow 360 profile download, I am at my wits end. We upgraded to the series X for it's renowned supposed compatibility so we could maintain playability of our COD Zombie...