Connection: Hit Offline

Evan TBG · Jan 24, 2014

So I was playing some game battles on Ghosts. We beat this team. Of course theres a second game to it and they wanted to host it. The rules were that I host it. So I said no. They said let us host and I let them. Of course we
end up losing. So I said it wasn't fair that they won. So we got into an argument. They ended up kicking me from the party and kicked me off Xbox Live. So I restarted my router, went back to my Xbox and it still will not connect. Heres the catch, I can connect
to all my other wireless devices. My brothers Xbox even connects! Any help? Thanks for taking your time into reading this.

-Evan

:)

Footba11star48 · Jan 24, 2014

Hit offline

I was hit offline by a username .Only guns. So watch out I wasn’t even in the same game he joined my party and hit me offline

VibroPlex · Jan 24, 2014

Hit offline

The Denial-of-Service attack is focused at a specific IP addresse. Change it, and the attack no longer affects you.

0) Go on a computer to www.ipchicken.com and record the current external IP addresse.

1) turn off the Xbox and unplug the power supply cord from the back of the Xbox then

2) unplug power from the router (Some folks have a combination modem-router AKA 'gateway' or only use a modem with no router. If either, skip steps 3 & 6).

3) unplug power from the modem.

4) Wait at least 5 minutes then replug the modem/gateway power.

5) Wait 'til the light on the front of the modem/gateway which says BROADBAND, ONLINE, READY, CABLE or DSL is on solid (not flashing), then plug in the router. If you have a gateway instead of a modem and router or a modem with no router, then when that
light says it's ready, skip to step 7.

6) Wait until the WiFi light on the router is on; you may or may not use WiFi, but it's still a good indicator your router is finished booting up.

7) Plug in and turn on the Xbox.

8) Go back to computer to
www.ipchicken.com and compare the external IP addresse. If it did not change, contact your ISP and ask them for help in changing it.

Jyxa · Jan 24, 2014

Hello xOBLiViiOUS!

-

Strange how restarting your router didn't work. Did you make sure to turn off your console and router for 5 to 10 minutes? If so, then you may want to call your ISP and get your IP address changed. Your console uses a different IP from your other devices,
so disconnecting it and reconnecting to the network should've worked. Keep in mind that your ISP should be able to identify the attacker. Here's more information on DoS attacks:

support.xbox.com/.../dos-attacks-faq Report the attack to your ISP, and don't forget to contact GameBattles and report the player(s) involved. When you get back online, file a complaint on the player(s) and avoid them.

-

This issue is common with GameBattles, so be careful in future matches. Let me know if I can be of further assistance!

Jyxa

Hello xOBLiViiOUS!

-

Strange how restarting your router didn't work. Did you make sure to turn off your console and router for 5 to 10 minutes? If so, then you may want to call your ISP and get your IP address changed. Your console uses a different IP from your other devices,
so disconnecting it and reconnecting to the network should've worked. Keep in mind that your ISP should be able to identify the attacker. Here's more information on DoS attacks:

support.xbox.com/.../dos-attacks-faq Report the attack to your ISP, and don't forget to contact GameBattles and report the player(s) involved. When you get back online, file a complaint on the player(s) and avoid them.

-

This issue is common with GameBattles, so be careful in future matches. Let me know if I can be of further assistance!

VibroPlex

The Denial-of-Service attack is focused at a specific IP addresse. Change it, and the attack no longer affects you.

0) Go on a computer to www.ipchicken.com and record the current external IP addresse.

1) turn off the Xbox and unplug the power supply cord from the back of the Xbox then

2) unplug power from the router (Some folks have a combination modem-router AKA 'gateway' or only use a modem with no router. If either, skip steps 3 & 6).

3) unplug power from the modem.

4) Wait at least 5 minutes then replug the modem/gateway power.

5) Wait 'til the light on the front of the modem/gateway which says BROADBAND, ONLINE, READY, CABLE or DSL is on solid (not flashing), then plug in the router. If you have a gateway instead of a modem and router or a modem with no router, then when that
light says it's ready, skip to step 7.

6) Wait until the WiFi light on the router is on; you may or may not use WiFi, but it's still a good indicator your router is finished booting up.

7) Plug in and turn on the Xbox.

8) Go back to computer to
www.ipchicken.com and compare the external IP addresse. If it did not change, contact your ISP and ask them for help in changing it.

Mister Cerb

Hey there Solo. First off, please do not name and shame on the forums. I would use
This Thread for tips on how to deal with harrassment. Next up, it sounds like a DDoS to me. So take a look at this
FAQ. ^_^

HyperVenom523

On the console you can report any user you want.

HassanB

Hi,

It's good that you've already blocked, muted, and avoided the person (you may also want to file a complaint against them for system tampering), but the issue is that this isn't something that's going on via Microsoft's servers.

In order to stop a DDoS successfully you need to contact your Internet Service Provider so they can give you a new IP Address. The reason this person is still able to kick you offline is because you're still on the same IP Address and they are able to continue
to send large amounts of data to your connection to overwhelm your router/modem which in turn kicks you offline for a short period of time.

I'm not sure if you've read this FAQ (Step 3) written by another fellow Ambassador, but it's worth the read, tells you the tell tale signs of
a DDoS and how to stop it from happening.

Connection: Hit Offline