Connecting to Xbox Live on startup

Discus and support Connecting to Xbox Live on startup in XBoX on Consoles to solve the problem; Whenever I turn on my Xbox One, it signs me in and then on the home screen, it says that I am not connected to Xbox Live. So I go to Network Settings,... Discussion in 'XBoX on Consoles' started by Powerz-0AB160A3-14EA-41B9-826C-05337B9521F2, Oct 9, 2014.

  1. Connecting to Xbox Live on startup


    Whenever I turn on my Xbox One, it signs me in and then on the home screen, it says that I am not connected to Xbox Live. So I go to Network Settings, and it says everything is fine. I can usually even go to my friends list and it loads no problem. This
    occurs on the home screen for about a minute and then it will load everything like normal. This is not a major issue, as I am not having trouble actually connecting to Xbox Live, but I find it strange that the home screen thinks that I am not connected to
    Live. This is more of a mild annoyance, and I was wondering if anyone else is experiencing anything similar, or if there is a fix.

    :)
     
    Powerz-0AB160A3-14EA-41B9-826C-05337B9521F2, Oct 9, 2014
    #1
  2. Misses Joust
    Misses Joust Guest
    not connecting to xbox live on startup

    G'day Kevin! If that's the case, then maybe a simple network reset will help this out.

    • Unplug your modem, router, and console from power for a solid 2 minutes.
    • Restart each one at a time, in that same order. (Plug in modem and restart, then router, then console).

    If that's no good, let us know and we'll take a broader look at your network and console to see where this issue is coming from. =)
     
    Misses Joust, Oct 9, 2014
    #2
  3. not connecting to xbox live on startup

    i went to the networking settings screen and the signal for my router was blank for a few seconds. after the 360s was done scanning for networks the connection showed up. so my xbox definitely isn't picking up the signals initially like it should
     
    Kevin The Juice, Oct 9, 2014
    #3
  4. Connecting to Xbox Live on startup

    Can no one help me with this???
     
    Powerz-0AB160A3-14EA-41B9-826C-05337B9521F2, Oct 14, 2014
    #4
  5. Hey there Foniax!

    Sorry to hear about the issue, I'm happy to hear it is not affecting game play but we would like to figure this out with you! Connecting to Xbox Live on startup :) If you haven't already, let's start with a power cycle.

    • Press and hold the power button for 10 seconds.
    • Unplug the power from your Xbox One console and let it sit for 5 minutes.
    • Plug in and power on the Xbox One console.
    • Verify if the issue persists.
    If the issue does persist after performing the steps above, visit our Contact Us page and give our phone support a call. Feel free to post back and let us know how it goes!
     
    Mister Quimby, Oct 15, 2014
    #5
  6. Alright, I powered down my Xbox and unplugged it for 5 minutes and then powered it back on. Everything on the home screen loaded as normal, so it seems to have worked for now. If it helps, my Xbox is on Energy-Saving mode, so perhaps that has something to
    do with it. Either way, I will keep you updated if the problem persists, but so far, it seems to have worked.
     
    Powerz-0AB160A3-14EA-41B9-826C-05337B9521F2, Oct 17, 2014
    #6
  7. So, when I turned on my Xbox today, it happened again, so that solution did not work. I will try setting my Xbox to Instant On, and see if it happens again.
     
    Powerz-0AB160A3-14EA-41B9-826C-05337B9521F2, Oct 31, 2018
    #7
  8. Misses Joust Win User

    not connecting to xbox live on startup

    G'day Kevin! If that's the case, then maybe a simple network reset will help this out.

    • Unplug your modem, router, and console from power for a solid 2 minutes.
    • Restart each one at a time, in that same order. (Plug in modem and restart, then router, then console).

    If that's no good, let us know and we'll take a broader look at your network and console to see where this issue is coming from. =)
  9. Kevin The Juice Win User

    not connecting to xbox live on startup

    i went to the networking settings screen and the signal for my router was blank for a few seconds. after the 360s was done scanning for networks the connection showed up. so my xbox definitely isn't picking up the signals initially like it should
  10. Kevin The Juice Win User

    not connecting to xbox live on startup

    That didn't work im still getting the same issue
  11. Powerz-0AB160A3-14EA Win User

    Connecting to Xbox Live on startup

    Alright, I powered down my Xbox and unplugged it for 5 minutes and then powered it back on. Everything on the home screen loaded as normal, so it seems to have worked for now. If it helps, my Xbox is on Energy-Saving mode, so perhaps that has something to
    do with it. Either way, I will keep you updated if the problem persists, but so far, it seems to have worked.
  12. Mister Quimby Win User

    Connecting to Xbox Live on startup

    Hey there Foniax!

    Sorry to hear about the issue, I'm happy to hear it is not affecting game play but we would like to figure this out with you! :) If you haven't already, let's start with a power cycle.

    • Press and hold the power button for 10 seconds.
    • Unplug the power from your Xbox One console and let it sit for 5 minutes.
    • Plug in and power on the Xbox One console.
    • Verify if the issue persists.
    If the issue does persist after performing the steps above, visit our Contact Us page and give our phone support a call. Feel free to post back and let us know how it goes!
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Connecting to Xbox Live on startup

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