Connecting my Ps4 Mojang account to Microsoft.

Josalyn Hill · May 29, 2020

Hello employees of Microsoft,

Recently I have been having trouble connecting my microsoft account to my Ps4. I have gone and done the procedures to be able to connect it. I have strong Wi-Fi where I live. So that isn't the issue. I have tried connecting my account and gone to https://aka.ms/remoteconnect,
When I have typed in the code, and all of my personal information it said, "You are now connected, you may safely close this tab." so I did, I then proceeded to try and connect my account and it repeatedly said, "We are unable to sign you in, please try again
later." I did that BOTH ways. In settings > profile > Sign in. Which does nothing may I add, and did the one on the front page. I then went to Youtube and tried to look at videos and it seems like SEVERAL others are having this problem. So I did the 'hacks'
on my account as shown on the several youtube videos I watched. None of which worked. I then went to talk to a bot, on your page which didn't work, I do not have a phone currently so I wasn't able to talk to any real people. I then went to Questions, on your
site. Read through several comments, and your 'fixes' for them. None of which worked. Please note, I do not have PS plus. So that doesn't help either. How do I get my accounts connected? Please contact me as soon as possible, I would love to get this working
soon.

-A fellow Ps4 minecrafter.

:)

DarkUnicycle

Hello Josalyn Hill,

Thanks for reaching out, I can point you in the right direction. Since you're playing on your PlayStation 4 we recommend reaching out to Mojang
Support and PlayStation Support for more assistance since the game and device are both involved to your issue.

Hope this helps, Happy Gaming!

XBF Brad A

Hi Josalyn,

Thank you for posting on the Xbox forums. We understand that you are unable to sign in to your Microsoft account through Minecraft for PlayStation 4. Are you able to sign in to your Microsoft account through the
Xbox websiteand
Microsoft website? Does an error message appear when you attempt to sign in to the websites? If you are able to sign in to the websites
without experiencing any issues, we suggest reaching out to Mojang Supportand PlayStation Support for more assistance.
Also make sure not signed into Minecraft on any other device. We hope this information helps!

Thanks,

Brad

Josalyn Hill

Thank you for helping me! That is appreciate, I will see to it that you get good feedback for resolving me issue!

(Yes Mojang is helping my case! ^^)

Josalyn Hill

I am not on Xbox or microsoft, I am on a Ps4. Yes a error message occurs.

KindGryphon

There is a Microsoft account logged it to my ps4 account that I don't know the login details of and I disconnected it from my account but it says I can only use that one not connect a different one can someone help because if this is a rule for ps4 Microsoft account that's trash so I don't believe they would do that

I would think its more of a Microsoft thing (could be wrong) since this info comes from the minecraft (mojang) website and Microsoft owns Mojang:

https://help.minecraft.net/hc/en-us/articles/360037725571-Minecraft-for-PlayStation-TM-4-FAQ

Linking a Microsoft account to a Playstation® account

Note: Once a Microsoft account has been linked to a PlayStation® account, neither the Microsoft account nor the PlayStation™ Network account can be associated with a different account. 

Connecting my Ps4 Mojang account to Microsoft.