Connected to Xbox live but can't access any online features

Reaper11790 · Nov 5, 2015

Starting this morning when I get on my xbox it signs me in and connects to Xbox live but it won't let me play any games I have bought online, access messages, friends list, store, or anything else that involves being online. I checked my connection to xbox
live and the multiplayer connection and they both say that everything is fine. My NAT shows as open. I tried restarting my console, resetting my router/modem, I even did a hard reset on the Xbox by unplugging it for a few minutes all to no avail. Last week
I downloaded the new Xbox update from the preview program, but I don't think it is that because it has been working fine for days until now. Any help/ideas are greatly appreciated.

:)

teeverine · Nov 5, 2015

Slight issue I've run into.

Hey everyone, I'm wondering if anyone else is receiving a dialogue box that reads, "Not connected to Xbox live. You are not connected to Xbox Live and will not be able to access this feature." I can't seem to access any online feature for this game. Even
accessing the Halo Channel from the game does not work; however, I can access it from the dashboard.

I don't mind not having access for now, there's enough content without multiplayer that will keep me going for a long time. But I really want to get started on my coop-spree with my friend online. If this is a common issue, then no worries, I'll wait it
out. But if it is isolated, I am really hoping to get this fixed. I am connected to Live, the game simply cannot pick up my connection. The day-one patch is installed, so I'm not 100% certain of what to do.

CameronRichmond · Nov 5, 2015

Xbox Live code won't work

Now another problem I did what you said now it still does say I have Xbox live and I can't access any online features

Reaper11790 · Nov 5, 2015

I have discovered that I can access messages and friends list on the smart glass app for iPhone, so it would appear the problem is localized to my Xbox one.

CameronRichmond

Now another problem I did what you said now it still does say I have Xbox live and I can't access any online features

Ricardo Lechuga

If you remove permission you will lose access to the online features of the game as it can't retrieve your online data, having a Microsoft account and use it on any Xbox game as Forza means that you have an Xbox live account

StuartATrueRed

No, it's not possible to connect the console to the Xbox Live service, the console will be removed and banned from accessing the online features.

MRallamagoosa

Well if the error is "account can't access to online-feature" the first thing I'd check is the Xbox Gold membership and if there's any issue with that since that error refers to online features and not the game in general.

Ray P Kit

It says its connected to xbox live when I login, tried both auto and manually sign in, but if I try to access any online feature it will it will say I'm not connected then have to do the powercycle. EA server is what Im trying to connect to 95% of the
time. Its a wired connection.

Connected to Xbox live but can't access any online features