Connected to Live but not really

Discus and support Connected to Live but not really in XBoX on Consoles to solve the problem; My profile will sign in amd i can see my friends list and what friends are online, but everything else won't work. Pins, community, store, all blank.... Discussion in 'XBoX on Consoles' started by ZombieJonDixon, Nov 15, 2015.

  1. Connected to Live but not really


    My profile will sign in amd i can see my friends list and what friends are online, but everything else won't work. Pins, community, store, all blank. No prompt to sign into Live. Online games will not connect either. Did a hard reboot with no luck. Internet
    is active on other devices. Xbox says it connects to network but cannot connect to Live services. Xbox.com/status says its all up and running.

    Not sure what to try next.

    :)
     
    ZombieJonDixon, Nov 15, 2015
    #1
  2. Connected but not really?

    Thanks Blitz, that worked. Don't know why it was doing that to me though.
     
    A Legit Jackal, Nov 15, 2015
    #2
  3. Connected but not really?

    Achievement submission works as I have an achievement from today, I can see my friendslist on the snap bar but that's it.
     
    A Legit Jackal, Nov 15, 2015
    #3
  4. mart3ndo
    mart3ndo Guest

    Connected to Live but not really

    How are you connecting your console to your network?

    If you are using WiFi, test using the Ethernet connection. This will help narrow down where the problem is.
     
    mart3ndo, Nov 15, 2015
    #4
  5. majestik28
    majestik28 Guest
    I have de same problem.... in my account i have suscription to xbox live but in the xbox one is not conected and he ask me about buy xbox live gold U___U
     
    majestik28, Nov 16, 2015
    #5
  6. Stevepm1970
    Stevepm1970 Guest
    I have had this problem a few times and the way I resolved it was to log out off then back into my profile.
     
    Stevepm1970, Nov 16, 2015
    #6
  7. majestik28
    majestik28 Guest
    i do that but is still not working
     
    majestik28, Nov 16, 2015
    #7
  8. Connected to Live but not really

    Same problem here. Everything is set up fine. Went through chat with ambassador who told me to save everything to the cloud so no game data gets lost, then delete my profile and start again. Problem is, I can't set up the cloud because I'm not connected
    to live, even though my profile shows otherwise. In the end they couldn't help me at all and sent me to talk to support. I got a free live gold membership for a month and redeemed it and it's gone to waste, because of this issue so I'm not impressed. I get
    the same message every time "Sorry this profile cannot connect to Xbox live on this console". Internet is working fine, status check is all green and working fine, profile is fully set up and all details correct abd complete. Google this issue and it's everywhere
    and has been for years... Surely MS has a fix by now?
     
    killedthewolf2, Oct 31, 2018
    #8
  9. killedthewolf2 Win User

    Connected to Live but not really

    Same problem here. Everything is set up fine. Went through chat with ambassador who told me to save everything to the cloud so no game data gets lost, then delete my profile and start again. Problem is, I can't set up the cloud because I'm not connected
    to live, even though my profile shows otherwise. In the end they couldn't help me at all and sent me to talk to support. I got a free live gold membership for a month and redeemed it and it's gone to waste, because of this issue so I'm not impressed. I get
    the same message every time "Sorry this profile cannot connect to Xbox live on this console". Internet is working fine, status check is all green and working fine, profile is fully set up and all details correct abd complete. Google this issue and it's everywhere
    and has been for years... Surely MS has a fix by now?
  10. majestik28 Win User

    Connected to Live but not really

    I have de same problem.... in my account i have suscription to xbox live but in the xbox one is not conected and he ask me about buy xbox live gold U___U
  11. majestik28 Win User

    Connected to Live but not really

    i do that but is still not working
  12. Stevepm1970 Win User

    Connected to Live but not really

    I have had this problem a few times and the way I resolved it was to log out off then back into my profile.
  13. mart3ndo Win User

    Connected to Live but not really

    How are you connecting your console to your network?

    If you are using WiFi, test using the Ethernet connection. This will help narrow down where the problem is.
Thema:

Connected to Live but not really

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