Connected to Internet but not live

xAORx ITS RUIN · Jun 16, 2015

My Xbox is telling me I'm connected to the internet but every time I get on halo it says I'm not connected to live. Same with gta. If it lets me search for people it won't find anyone or join a lobby in gta with anyone in it. Getting really frustrated
and am about ready to get my money back on this console.

:)

zanswer · Jun 16, 2015

Connected to Internet, but not live

@Saiward hey hey

Can You ask college Network Administrator, if Xbox One network ports are filtered on Firewall or not?

Xbox One network ports:
support.xbox.com/.../network-ports-used-xbox-live

Saiward · Jun 16, 2015

Connected to Internet, but not live

I've tried testing the connection and it says it's fine and connect to the Internet and I've tried disconnectin and reconnecting to the wifi with no results.

LeeRennieFTW · Jun 17, 2015

Yeah im having the same problem

GetBeaverOut

Ignore that, it's worked! Thank you very much.

GetBeaverOut

Thanks for the reply, it didn't work sadly. I'll try it again.

GetBeaverOut

Should add, I have logged out and back in with no success, not done the hard reset and worried about saves

{Parity}

Try this. Your saves will be fine if you have been playing online they will be saved in the cloud.

Log out of all profiles. Then remove your profile from the console. Perform an hard reset EXACTLY like this. Hold the power button on the console for 10 seconds or until the power shuts down completely. Unplug the power cord from the back of the console
for 5 minutes. Plug the power cord back in and restart the console. Once it is back up and operational reload your profile log in and test to see if the problem is resolved.

Let us know. Good luck!!

InYohFace

I'm having the same issue. I was connecting fine with my modem and wireless router until yesterday. Now it picks up my network but can't connect to live. If I test my Xbox live connection....it connects to the network and Internet but not live. If I run
a static check it connects to the Internet. However if I do the Initial Setup....the Internet fails and says Blocked next to xbox live

Connected to Internet but not live