Connected to Internet, but can't sign into XBL with my account

Discus and support Connected to Internet, but can't sign into XBL with my account in XBoX on Consoles to solve the problem; What Country/State/Province do you live in?: USA/Nebraska Modem brand & model number: N/A (at school, using their routers) Router brand & model... Discussion in 'XBoX on Consoles' started by FerociousKyle, Jan 29, 2014.

  1. Connected to Internet, but can't sign into XBL with my account


    What Country/State/Province do you live in?: USA/Nebraska

    Modem brand & model number: N/A (at school, using their routers)

    Router brand & model number: N/A (at school, using their routers)

    Wired or wireless: Wired

    Things you have tried: Signing out, restarting xbox, unplugging from wired network, testing network connections (all say they are connected and good to go)

    Is UPnP Enabled?: Unknown

    Do you have a NAT error? If so, what is your NAT type? No error, but Strict Nat type

    Any Error Codes you encounter: Trying to view my friends (0x87c40000)

    Who is your ISP?(Internet Service Provider): Not quite sure, they don't really tell us much.

    When I first turn on my console, before I sign in, it shows everything like normal. Such as the Apps, Games, Movies, and pins on the Xbox, but it once I sign into my profile, it takes all those away. On the right side, it says that there could be issues with
    connecting on Xbox's end, but I don't see how I can see the internet without my Xbox Live Account signed in, and can't when it is signed it. Just would like some help with this, or if anyone else is experiencing this issues. Thanks guys!


    Kyles Zombie

    :)
     
    FerociousKyle, Jan 29, 2014
    #1
  2. SoulNegus
    SoulNegus Guest
    My Xbox Is Connected To The Internet But It Wont Let Me Sign Into XBL!!

    Today i tried to sign on to XBL and it woudlnt let me. So i troubleshooted and checked my connection and my 360 connects to my wireless network, which is connected to the internet, and CAN get onto XBL....But my 360 will not sign into XBL . Help Please
     
    SoulNegus, Jan 29, 2014
    #2
  3. Do I have to use hotmail email?

    Go on live.com and sign in. I use my yahoo account to sign into it. I don't want my XBL email account connected to live.com
     
    iSkreenLooker, Jan 29, 2014
    #3
  4. Connected to Internet, but can't sign into XBL with my account

    Im experiencing this right now.. It gives me the error code '0x87DD0017'. I Error searched it and nothings come up..
     
    SweatyColombian, Jan 30, 2014
    #4
  5. Error Code: 0x87DD0017

    Can't sign in
     
    China Man15th, Mar 30, 2016
    #5
  6. Doing the same thing to me tells me im connected to the internet but when i try to play says it could not recieve my dat from my profile
     
    ThicksetHawk2, Mar 30, 2016
    #6
  7. the usual fix for that is to just sign out of your profile , then back in...
     
    RobertBuckalew, Mar 30, 2016
    #7
  8. Connected to Internet, but can't sign into XBL with my account

    This started with the last update for me. Signing out and back into my profile worked. I was able to sign in and play with no issues.
     
    HazardusBullets, Mar 30, 2016
    #8
  9. Kirito 0811
    Kirito 0811 Guest
    Guys if your console says you are connect to NET and just can't connect to XBL just do the follow steps:

    1. Remove, re-add your account. Go to Settings > All Settings > Account > Remove Account > Select your GT and remove.

    2. Hard Reset, once the profile is removed. Just press and hold the power button of your console until it shuts off, then unplug for at least 2 minutes before turning back on.

    3. Once the console is back on after the hard reset, add your account back in on Manage account and you're all good.

    Game on!!
     
    Kirito 0811, Mar 31, 2016
    #9
  10. Tried that already but did not work still experiencing the same problems
     
    BabyDonPoni05, Oct 31, 2018
    #10
  11. soft pillowcase Win User

    Windows 10 Games Cannot Sign Into the Xbox Account

    Also having problems, can't sign into jigsaw or sudoku, trying to get the achievements in those games and I can't because I can't connect to my xbl account.
  12. ZREXMike Win User

    Frequent Disconnects

    Hmm, now I can't even sign in to my account on XBL on my console. :(
  13. Ethan255 Win User

    Cannot Connect to XBL

    Same problem here in Atlanta. Charter Internet is working, can't connect to XBL.
  14. iSkreenLooker Win User

    Do I have to use hotmail email?

    Go on live.com and sign in. I use my yahoo account to sign into it. I don't want my XBL email account connected to live.com
  15. PKOneTwo Win User

    Service alert

    Add me too.

    Since two days i can't connect to XBL.

    Connection to Internet stands. No problem there. Tested more than few times.

    XBL status: alert. When will it be solved?
Thema:

Connected to Internet, but can't sign into XBL with my account

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