Connected but not connected

I'm having the same issue with some twists, my hard drive says it's empty, 2tb hard drive with at least half used for games, gone. No friends are appearing to me. All live options are down. And for the games I have cds for. No saved data has been found.
This is the second time being right now its doing this. Happened two days ago after this new update, everything just magically came back. Please give me a hand on fixing this issue.

Having the same issue

Talked to a rep and she said come here and post a note

Hoping some one here can resolve this issue

Every time I update issues arise

And of course the warranty is up so I might be expected to pay to resolve the issue due to no fault of my own

Very frustrating

My Xbox constantly has to be switched from wireless to a wired connection, and always gives me some crap about my router or modem! Weird considering my other devices stay connected after being connected. I've spent plenty of time on the phone with Microsoft
trying to fix multiple problems. I pay a lot for high speed internet just like everyone else, but PlayStation customers don't pay extra for service. What's the logical plan of action?

If all the steps above don’t work. I would suggest you to contact Xbox Support and thank you for using the forum.

I have the same problem as you, until like two or three days ago I was able to play perfectly fine but ever since the core servers went down on Xbox I’ve been having difficulty signing in, downloading games, sending messages, all of that. I know it’s not
my Internet because I am using my phone and computer just fine within those two or three days I’m having issues with the Xbox. I’m pretty sure it’s their core servers. I’ve tried everything, factory reset it, hard reset it, unplug the cable for five minutes
on the Xbox console, unplug my router and modem, reboot my router and modem, use wired connection, and nothing works. It has to be on their side