Confused about the limited amount of refunds per year

Harambae21 · May 22, 2020

I have been receiving this message for what seems like over a year. A couple months ago, I was finally allowed a refund, so I thought my refund limit was reset until today, when the refund I requested a day ago was denied for the same reason. The refund
I made a couple months ago was nothing special so I don't understand why it was allowed and this one wasn't. Is there a way to check when my refund limit resets? I'm tired of receiving this message, and I'm pretty sure my refund limit should've been reset
by now.

:)

XBA_Hype

On the forums we can not help you about the refund request reset you will need to speak with the Xbox team - Contact-Us

I believe that if you are asking for requests a lot it will look like spam requests so they limit it, i could be wrong but your best bet is speaking with the team about it. If you cant find the option to speak with someone in your chosen category try using
a different category.

all the best.

N0t CORPSE Husband T

Customers are eligible for a limited number of refunds per year, and you've reached your limit for this year.

Daft Badger

The year limit isn't per calendar year,it's from the date of your first refund.

AGFlem2345

Denied.

Details: Customers are eligible for a limited number of refunds per year, and you've reached your limit for this year.

Any way to escalate that?

Daft Badger

The refund limit is per 12 months,not per calendar year,so it doesn't just reset on Jan 1st.

Confused about the limited amount of refunds per year