Confused about LIVE accounts

Sin Twin 1 · Mar 11, 2016

My brother has 2 XBOX ONE consoles. He let me borrow one, I have my own Gold account that I use on it. I was wondering if I installed a brand new game using my Gold account would he be able to play the same game from his console on his account? Or would
it have to be installed through his Gold account for to play it from both consoles ?

:)

GrinningOcean10 · Mar 11, 2016

Confused about accounts/profiles

OK, this is a little convoluted.

I bought the kids an xbox 360 Christmas '13. I set it up, and got a live gold membership. I haven't used it since. The live gold membership has since expired. Now I want to get a live gold account for my daughter. I purchased it, created an account
for her at xbox.com, and redeemed it. Now I can't figure out how to get it on her account/profile on the console. (Previously, I was under the mistaken impression that the gold membership was for the console, and put it on my account/profile. This time,
she wan't on her account/profile.)

A year and a half later, I've forgotten how this was all set up.

So, are the account & profile the same thing? I don't see any email/password for her profile to connect to Live to download the gold membership. My profile requires me to log in using email and password. Can I link the new account I created on xbox.com
to her profile on the console?

Any help would be appreciated.

JeroenBoom · Mar 11, 2016

Confused about accounts/profiles

Hi,

I'm gonna try to explain you how this all works.

First of, does she have a own e-mail address? You don't have to mention her address here, but if you know that email address you can recover it right here if you know some questions to answer.

- Recover your account

Thats an account i'm talking about. A 'Microsoft account'. Then you have a Gamertag You could call that a Xbox Profile thats attached to the Microsoft account.

If you still know the password, or you are you've succeeded the recovery process, you can download the profile to the xbox. On how to do that you can read that on this support page.

support.xbox.com/.../download-your-xbox-live-profile-to-another-360-console

All xbox profiles which are made on xbox.com are unable to get the 1 month trial Xbox Live Gold. The only way to get the Gold status is to create a new account on the xbox. But you need a new e-mail address for that with no profile attached.

Let us know how you are doing.

Smwutches · Mar 11, 2016

If you installed it on your account, you would have to set his console as your Home console in order for him to be able to play the game. Or vice versa.

Smwutches

If you installed it on your account, you would have to set his console as your Home console in order for him to be able to play the game. Or vice versa.

JeroenBoom

Hi,

I'm gonna try to explain you how this all works.

First of, does she have a own e-mail address? You don't have to mention her address here, but if you know that email address you can recover it right here if you know some questions to answer.

- https://account.live.com/acsr

Thats an account i'm talking about. A 'Microsoft account'. Then you have a Gamertag You could call that a Xbox Profile thats attached to the Microsoft account.

If you still know the password, or you are you've succeeded the recovery process, you can download the profile to the xbox. On how to do that you can read that on this support page.

support.xbox.com/.../download-your-xbox-live-profile-to-another-360-console

All xbox profiles which are made on xbox.com are unable to get the 1 month trial Xbox Live Gold. The only way to get the Gold status is to create a new account on the xbox. But you need a new e-mail address for that with no profile attached.

Let us know how you are doing.

Belle B

Hi Revenant7755

If you just wanted to remove your Xbox profile on your console, you can simply do this:

-Press the Xbox button on your controller to open the guide.

-Profile & System > Settings > Account > Remove account

-Select the account that you want to remove, and then select "Remove" to confirm.

-Once done, select Close.

Revenant7755

Alright, But now Im realizing its probably better to factory reset it. Will I lose my Xbox account if I have it connected to another console?

Belle B

If you factory reset it to remove everything, This option resets the console to factory settings. All user data, including accounts, saved games, settings, home Xbox associations, and all games and apps will be deleted. You can use this option when selling or gifting the console.

And no, you won't lose your account if you signed in on a different console. Though it has limitations, please don't share your credentials with anyone whom you don't really know. If you sign in on a friend's console, ensure that you logged out after.

Confused about LIVE accounts