Confused about accounts/profiles

Discus and support Confused about accounts/profiles in XBoX on Consoles to solve the problem; OK, this is a little convoluted. I bought the kids an xbox 360 Christmas '13. I set it up, and got a live gold membership. I haven't used it since.... Discussion in 'XBoX on Consoles' started by GrinningOcean10, Jun 28, 2014.

  1. Confused about accounts/profiles


    OK, this is a little convoluted.

    I bought the kids an xbox 360 Christmas '13. I set it up, and got a live gold membership. I haven't used it since. The live gold membership has since expired. Now I want to get a live gold account for my daughter. I purchased it, created an account
    for her at xbox.com, and redeemed it. Now I can't figure out how to get it on her account/profile on the console. (Previously, I was under the mistaken impression that the gold membership was for the console, and put it on my account/profile. This time,
    she wan't on her account/profile.)

    A year and a half later, I've forgotten how this was all set up.

    So, are the account & profile the same thing? I don't see any email/password for her profile to connect to Live to download the gold membership. My profile requires me to log in using email and password. Can I link the new account I created on xbox.com
    to her profile on the console?

    Any help would be appreciated.

    :)
     
    GrinningOcean10, Jun 28, 2014
    #1
  2. Sin Twin 1
    Sin Twin 1 Guest
    Confused about LIVE accounts

    My brother has 2 XBOX ONE consoles. He let me borrow one, I have my own Gold account that I use on it. I was wondering if I installed a brand new game using my Gold account would he be able to play the same game from his console on his account? Or would
    it have to be installed through his Gold account for to play it from both consoles ?
     
    Sin Twin 1, Jun 28, 2014
    #2
  3. Smwutches
    Smwutches Guest
    Confused about LIVE accounts

    If you installed it on your account, you would have to set his console as your Home console in order for him to be able to play the game. Or vice versa.
     
    Smwutches, Jun 28, 2014
    #3
  4. JeroenBoom
    JeroenBoom Guest

    Confused about accounts/profiles

    Hi,

    I'm gonna try to explain you how this all works.

    First of, does she have a own e-mail address? You don't have to mention her address here, but if you know that email address you can recover it right here if you know some questions to answer.

    - Recover your account

    Thats an account i'm talking about. A 'Microsoft account'. Then you have a Gamertag You could call that a Xbox Profile thats attached to the Microsoft account.

    If you still know the password, or you are you've succeeded the recovery process, you can download the profile to the xbox. On how to do that you can read that on this support page.

    support.xbox.com/.../download-your-xbox-live-profile-to-another-360-console


    All xbox profiles which are made on xbox.com are unable to get the 1 month trial Xbox Live Gold. The only way to get the Gold status is to create a new account on the xbox. But you need a new e-mail address for that with no profile attached.

    Let us know how you are doing.
     
    JeroenBoom, Jun 28, 2014
    #4
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Confused about accounts/profiles