Confirmed the purchase but not downloaded

Discus and support Confirmed the purchase but not downloaded in XBoX Games and Apps to solve the problem; I confirmed the purchase of the game but not downloaded. How can I get bach my money? 27e01340-1045-408b-aa48-02e8181fcb21 Discussion in 'XBoX Games and Apps' started by MARCEL TORNADO, Feb 3, 2017.

  1. MARCEL TORNADO
    MARCEL TORNADO Guest

    Confirmed the purchase but not downloaded


    I confirmed the purchase of the game but not downloaded. How can I get bach my money?

    :)
     
    MARCEL TORNADO, Feb 3, 2017
    #1
  2. fungonius
    fungonius Guest
    Can't Access Season Pass Downloaded on 3/31

    Hello!

    I have downloaded the season pass DLC. It does not appear in the in-game menu.

    I have gone into system settings, deleted the Season pass, cleared the system cache, re-downloaded the season pass. Still can't access it. Any suggestions? I have confirmed my purchase as well.
     
    fungonius, Feb 3, 2017
    #2
  3. onyxishere
    onyxishere Guest
    Purchase paid for but not downloaded

    Sorry to hear it. What you'll need to do is head over to EA and post in their forums about this as it is EA who issues the points once purchased.

    forum.ea.com/.../list.page
     
    onyxishere, Feb 3, 2017
    #3
  4. onyxishere
    onyxishere Guest

    Confirmed the purchase but not downloaded

    If you would like to request a refund on a purchase then you'll need to call phone support. Please click this link to get the number for your region Customer Support
     
    onyxishere, Feb 3, 2017
    #4
  5. onyxishere Win User

    Confirmed the purchase but not downloaded

    If you would like to request a refund on a purchase then you'll need to call phone support. Please click this link to get the number for your region http://bit.ly/2ee23wg
  6. Smwutches Win User

    download queue?

    You can cancel the download by going to the download queue, but once you've confirmed a purchase you will be charged for it. You can't cancel the actual purchase.
  7. L4c3rd4 Win User

    Minecraft order not in my microsoft order history

    You didn't receive a download link on the email that confirmed the purchase?
  8. Shobukan Win User

    error 80162713 error message

    on the confirm purchase screen press X to buy with points it will download for free that way with no error
  9. Agoat944 Win User

    confirming purchase

    Hey there! The error message you're getting means that Paypal is giving you some trouble. Make sure your Paypal is verified and has the right amount of cash on it. If you can't get it fixed, you could always try buying prepaid Microsoft point cards at most
    retailers and through Amazon. :)
Thema:

Confirmed the purchase but not downloaded

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