Conectarme a xbox live [Translation - Connect to Xbox Live]

Hola, necesito ayuda. No puedo conectarme a xbox live, ni menos actualizar. Dicen que mi xbox 360 esta vetada algo asi, como y por que ?

[Translate]

Hello, I need help. I can not connect to xbox live, or less update. Do
they say that my xbox 360 this vetoedsomething so, as and why?

Hola, estñas tratando de conectarte con tu Xbox One o Xbox 360. Si es un Xbox One te recomiendo que hagas un power cycle de la consola, a veces puede ocurrir que se queda como trabada por estar en modo suspensión, lo cual puede afectar tanto accesos
a las cuentas como a juegos, el siguiente método ayuda a resolver este detalle. Sigue el link que dejo a continuación.

https://support.xbox.com/es-MX/xbox-one/console/power-cycle-console

Si esto no llegase a funcionar, pruebe quitando el cable de alimentación de la consola por 30 segundos y luego reconéctelo de nuevo. Después de esto, trate nuevamente.

Espero que soluciones tu problema de lo contrario háganos saber para seguir asistiendolo. Un saludo

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[Mod Translation - Hello, you are trying to connect with your Xbox One or Xbox 360. If it is an Xbox One, I recommend you do a power cycle of the console, sometimes it can happen that it stays stuck because
it is in suspend mode, which can affect both access to the accounts as to games, the following method helps to solve this detail.
Follow the link that I leave below.

https://support.xbox.com/en-MX/xbox-one/console/power-cycle-console

If this does not work, try removing the power cord from the console for 30 seconds and then reconnect it again.
After this, try again.

I hope you solve your problem otherwise let us know so we can continue assisting you.
a greeting]

Hi Cesar,

Thanks for reaching out to us in the forums with this issue. Based on the error code you received (8015402B), this means that you're using a non-Microsoft
email address (like @gmail or @yahoo) for your alias and it has not been verified, which may be causing issues with you connecting with Xbox Live. You'll need to verify that you have access to that email account before you can use Microsoft services. To
verify your account, sign in to your Microsoft account at any xbox.com page and follow the instructions to verify your email address.

If you'd like to learn further about how to verify your account, then you may refer to our support article entitled "Call us overprotective,
but we need to verify that this email is yours" message when signing in to Xbox.com.

I hope that this helps out!

Hola no puedo conectarme a xbox live

Hola, disculpa... ¿Pudiste solucionar el problema? A mi me pasó exactamente lo mismo y estoy hace 3 días intentando y aún no puedo administrar la cuenta del niño y conectarme al xbox live):

[Translation-

Hello, sorry...
could solve the
problem? A
mi me exactly the
same thing happened
and I am 3
days ago trying to
and still not
can manage the
child account and
connect to the xbox live):]