Conan Exiles "Checking Permissions" Pop-up Endless on Black Screen

RΛGE · Jul 12, 2023

Hello,

So I've installed Conan Exiles via the Xbox app on PC, looking to play online. When I attempt to click Play Online, it brings the "Checking Permissions" popup and the Xbox acceptance screen, but infinitely stays on a black screen. No input is taken when I hit enter or click anywhere in the box, and just continuously sticks on the black screen. I've already tried reinstallation of the Xbox app and game services, as well as reinstalling Conan Exiles and verifying the game integrity but nothing happens.

UPDATE

I managed to get the pop-up to show something now, but regardless of my settings in my "Privacy & online safety" settings, it keeps giving this same pop-up.

***Post moved by the moderator to the appropriate forum category***

:)

RΛGE

It as a matter of fact, is not resolved. I am just done trying to get this issue fixed with Conan Exiles because it seems that the developers and support is super lacking for it regardless.

But yeah, no this issue can be closed, it's just not resolved.

Kathy A.

Good day!

We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a discussion (microsoft.com), as we will not be monitoring this thread going forward.

Thank you for your understanding.

Respectfully,

Microsoft Community Moderator

Kathy A.

Hello,

Thank you for posting in Microsoft Community.

We understand that you are trying to play Conan Exiles in your PC and is unable to because of the error message about your account permission. Let us check on this together and sort this out in timely manner for you to get back to gaming.

Based on this page - Buy Conan Exiles | Xbox, you must be 17 above before playing this game. No need to provide your age in here. Please check your Xbox account profile for any multiplayer privacy settings that should be enable like the samples below: Please use this link: Xbox Account | Settings

Should you be part of Microsoft Family and your parent/guardian/the organizer have filtered you to play these kind of games. Restriction and access to it, will be enable and you may not be able to play the game if this filter is not lifted.

We look forward to your response.

Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.

Sincerely,

Microsoft Community Moderator

Slee Michael

How can you consider this matter resolved when you didnt help

M3tal Daz3

For in-game issues you should contact the game developer. You can find their forums here:
https://forums.funcom.com/c/conan-exiles/conan-exiles-support

Conan Exiles "Checking Permissions" Pop-up Endless on Black Screen