Computer says I don’t have Xbox game pass

poopadoop · Mar 16, 2023

I bought the 1 dollar game pass for a different account yesterday I was download a game when it changed it said I don’t have the game pass anymore any ways to fix?

:)

poopadoop

Thank you so much I needed to change my Microsoft account thanks!!

Rostom L

Hi there!Let's confirm if your subscription is on the correct account. Go to https://account.microsoft.com/services to check if you have an active PC Game Pass subscription then visit https://account.xbox.com/Profile if it shows the correct gamertag you are using on the app or Microsoft Store.Make sure that the correct account with Game Pass subscription is the one signed in to your Microsoft Store. You may also follow the steps here.Launch the Xbox app and sign in with the Microsoft account you use for Xbox.Select your gamerpic, then select Settings.Under Account, select Change my Microsoft Store account.Follow the on-screen instructions and sign in to the Store with the Microsoft account you subscribed to PC Game Pass.

SwordofWhedon

You need to make sure that your computer is updated, all aspects of your computer.

I don’t understand what a noping region is, but if game pass is not available in your area, then you’re not supposed to have it, and it’s not supported.

Matthew Docherty1

It says it’s for game pass but I didn’t buy game pass I only used the free trial. And I don’t have any game pass games on my pc currently.

Genez241

I have tried both and they don’t help.

When I try to play a game it says: “Looks like you need to renew Xbox game pass” 0x803f800e

When I go to subscriptions it says game pass and live gold are active and the next charge is next month.

Computer says I don’t have Xbox game pass