compte microsoft [ Translation - Microsoft account ]

bonjour j'aurais voulu savoir au bout de combien de temps on peux remettre de l'argent sur son compte quand on a atteint la limite du compte. merci de me renseigner.

[ Translation - Hello I would have wanted to know at the end of how long we can put money on his account when we reached the limit of the account. Thank you for asking me. ]

:)

 

Problème compte Microsoft [Translation: Microsoft Account Problem]

Bonjour a tous,

J'ai un problème avec mon compte Microsoft qui me gène particulièrement sur ma Xbox One mais surtout pour les jeux 360 qui sont rétrocompatible...

Quand je vais pour acheter (avec une carte de crédit) un jeux Xbox 360 a partir du store de la Xbox One ça me dit que je ne peux pas continué cette achat sur Xbox.com et que doit continuer sur la Xbox (alors que j'y suis)

Je me suis alors penché sur le problème et je me suis vite rendu compte que quelques fonctionnalité me sont bloqué car mon compte est considéré comme enfant, sauf que j'ai absolument regarder dans tout les paramètre possible avec l'aide du support et mon
compte est paramétrer en compte ADULTE !

J'ai encore regarder sur une nouvelle fonctionnalité de la Xbox (le changement de gamerpic en image perso) et je ne peux pas le faire car mon compte est considéré comme enfant, ça me dit bien que je ne suis pas assez âgé.... 

J'ai contacté le support Xbox plusieurs fois sans aucune solution.

Si quelqu’un a une solution a mon problème je vous remercie d'avance et merci pour ceux qui ont lu !

[Translation:

Hello everyone,

I have a problem with my Microsoft account that gets me especially on my Xbox One but especially for the 360 games that are backwards compatible ...

When I go to buy (with a credit card) an Xbox 360 games from the store of Xbox One it tells me that I can not continue this purchase on Xbox.com and that must continue on the Xbox (while j 'Am)

I then looked at the problem and I quickly realized that some functionality is blocked because my account is considered child, except that I absolutely look in any parameter possible with the help of the support and my account Is set to ADULT account!

I still look at a new feature of the Xbox (the change of gamerpic in personal image) and I can not do it because my account is considered child, it tells me that I am not old enough ... .

I have contacted Xbox support several times without any solution.

If someone has a solution to my problem I thank you in advance and thank you for those who have read!]

 

Problème compte Microsoft [Translation: Microsoft Account Problem]

Hey there, ByLiars!

I am sorry to see any frustrations! It does sound like the age on your account is that of a child account. Changing the privacy/security settings for the account, making the account an Admin in a Family, or changing the birthday on the Microsoft Account
side will not make the account an adult account. Xbox Accounts go off of the birthday originally placed on the account, and if that age is still under 18 (for most regions), then it's considered a child account.

The best way to determine if the account is indeed a child account is by trying to change your gamerpic to a custom gamerpic. Since this is giving you an error, then your account is a child account and you will need to wait for the age on the account to
switch over to 18. This is the same for Xbox 360 Marketplace items.

If you have any other concerns, please let me know! I'm happy to help out where I can.

--------------------------------------



Xbox Forums Staff



Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
Insider Program Forums for help with Insider Program troubleshooting.

 

Hiya, Boss!

Paul from Xbox Forums Team here to assist with the issue, it looks like the question is if there is a limit on the account for adding funds. Currently there are no limitations set on any account for adding funds to the Microsoft account. If you are experiencing
an error when trying to add funds I suggest
Contacting Customer Support for further assistance with any billing issues. I hope this information was helpful in resolving the issue.

Happy Gaming!

Paul Xbox Forums Team!