Comprimised Account

Discus and support Comprimised Account in XBoX Accessibility to solve the problem; my account was tooken how can I get it back, I tried the email it sent me but the hacker changed all my security stuff... Discussion in 'XBoX Accessibility' started by Greenator r, Jul 5, 2023.

  1. Greenator r
    Greenator r Guest

    Comprimised Account


    my account was tooken how can I get it back, I tried the email it sent me but the hacker changed all my security stuff

    :)
     
    Greenator r, Jul 5, 2023
    #1
  2. ngocphi Win User

    My profile is being used by some one else....(HACKED)

    why would they ask you to pay

    suspension for payment option is not the same as comprimised account

    if you are just disputing charges because your son wasn't supervised thats different and invalid comprimised account case



    as previously stated if you open a comprimised account case it does take time to investigate just like the police
  3. onyxishere Win User

    account comprimised

    An IP address can be easily obtained if you know where and how to look. However, it does not give specific details about yourself. The best he'd be able to get from it is the city you live in and your internet provider.

    One of the bad things about him having it is that he could knock your internet offline for a short period of time. If this does happen contact your internet provider and let them know so they can issue you a new IP address.

    Finally, you are not allowed to call out other players on the forums. If you do believe him to be doing something against the ToU and CoC of the Live service use the dashboard reporting tools to report him. Go to his bio and select File Complaint and follow
    the instructions provided.
  4. Tut0r Win User

    Account comprimised

    Please don't post names of other users on the forums as a name and shame.

    As for your account being compromised I suggest you do the following to resolve the issue.

    1. Change your Microsoft account security information
    When you suspect something suspicious has happened with your account, you should change your passwords immediately. Go to
    https://account.live.com/ and see if you can still log into your Microsoft account.

    If you can login, change your password immediately, and add or update your security information. We highly recommend adding a telephone number and Trusted PC, then go to step 2.

    If you cannot login to change your password or if you notice unrecognized security proofs, skip to Step 4.

    4. Call Xbox LIVE Support if needed
    Only call Xbox support if:

    • There are unauthorized charges on your account
    • You can't change your password
    • Your gamertag has changed
    • You can't download your profile
    We can guide you through the next steps. To help us make sure you have the following information ready:

    • Your Microsoft account associated with your gamertag
    • An alternate email that needs to be different than the one associated with your Microsoft account
    • Your Console ID and serial number
    Do not report the issue via email or chat support as we will need you to answer security questions over the phone.

    These are just a quick sample of things you can and should try. If those you don't fall into those categories go to this website http://www.xbox.com/en-US/Live/Account-Security/What-To-Do this is where you'll be able to troubleshoot more information regarding
    to your issue. I suggest also setting up two-step verification to hopefully prevent things like this happening in the future and even changing your email password if you suspect that.s where you were hacked from.
  5. DeniqL Win User

    Comprimised Account

    Select any account related option and explain your situation when connected to support
  6. Smwutches Win User

    Account Comprimised

    Your friend would need to contact support directly and have them start an unauthorized access investigation. He can also file a complaint via the console in order for the enforcement team to investigate the other user. Calling out other gamers is not allowed
    on the forums.
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Comprimised Account

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