Comprei não recebi o produto [Mod Translation - I bought the product I did not receive]

First check your payment history: https://support.xbox.com/en-US/billing/xbox-subscriptions/check-xbox-live-bill

Make sure the package is in the list.

Then check to see if the package needs to be downloaded.

==============

Confira seu historico de compras: https://support.xbox.com/pt-br/billing/xbox-subscriptions/check-xbox-live-bill

Tenha certeza que o pacote comprado esteja na lista.

Em seguida verifique se o pacote precisa ser baixado.

Hey yDivinO

Thank you for taking the time to post this on the Xbox Forums.

I understand you mentioned that you have already been billed to your account, but were you able to see this in your

Order history.

If you can verify that the purchase is there, we recommend that you restart your device as it may need to update after the purchase.

I recommend that you review the
Minecraft Marketplace FAQ as it will provide additional troubleshooting steps in case your in-game currency does not populate.

I hope this is of some use to you.

comprei o dark souls 3 em mídia digital pela própria live e ainda não recebi o código para o Dark Souls TM

[Translation]

I bought the dark souls 3 in digital media by the live and still have not received the code for Dark Souls TM

Olá comprei o jogo Quantum Break e não recebi o jogo Alan Wake

Então, eu fiz a compra como presente para o gmail que eu tenho o jogo. No gmail da conta que devia receber o kit tem a confirmação mas apenas isso. Na conta que eu comprei apenas aparece "gerenciar" no produto

[Mod Translation - So I made the purchase as gift for Gmail that I have the game. In the Gmail account that should receive the kit has confirmation but only that. In the account I bought just pops up "Manage " in the product]