Compré una tarjeta de Xbox en bodega Aurrerá y no me dejo canjearlo me dijeron que no era...

Hey Fanatic

Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently experiencing difficulties with being able to redeem a code on your account.

Could you, please, tell us more info about this error code you are receiving?

There is an article that covers
troubleshooting gift card and code issues that I would reccomend you review in order to be able to assist you with resolving this issue.

I hope this helps.

El 21 de agosto del 2020 compre una tarjeta de xbox con valor de 300 pesos mexicanos, cuando regrese a mi casa a canjearlo me salia sal el codigo código era erroneo, fui a la tienda llamada bodega Aurrerá y me dijeron que no era su problema que me tenia
que contactar con la empresa

-[Translation - On August 21, 2020 I bought an xbox card with a value of 300 Mexican pesos, when I returned home to redeem it, the code was wrong, I went to the store called Bodega Aurrerá and they told me that it was not their problem that
I had to contact the company]

yo soy de Venezuela tengo una consola y no tengo mucho tiempo con ella pero desde hace unos dias abri una cuenta xbox live pero mexicana porque me regalaron una tarjeta free de 14 dias pero la abri mexicana porque no me explicaron bien la cuestion de la
zona y la cuestion de la tarjetas, pero igual pude jugar online aunque solamente pude jugar con el amigo que me regalo la tarjeta y un contacto de el porque no tengo mas contacto, actualmente estoy por abrir una cuanta americana que me dijeron que es mas
fácil encontrar las tarjetas americanas que las libres, tengo halo4 y call of duty mw3 por ahora si quieren me agregan que igual si abro la otra cuenta yo lo agrego a la otra

Hey Fanatic

Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently experiencing difficulties with being able to redeem a code on your account.

Could you, please, tell us more info about this error code you are receiving?

There is an article that covers
troubleshooting gift card and code issues that I would reccomend you review in order to be able to assist you with resolving this issue.

I hope this helps.

yo, ya me comunique con ellos y me dijeron que esa tarjeta no era de debito algo así, pero yo pago todo con mi tarjeta, asi que me dejaron con mas preguntas aun

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[Mod Translation - I already communicated with them and they told me that this card was not debit something like that, but I pay everything with my card, so they left me with more questions. ]

Buenas

La promoción que estaba en Xbox live, era una promoción que aparecio a finales de Enero 2012, (ya que yo renovaba a mediados de febrero) y tenia dos opciones, renovar via tarjeta de credito y me daban un par de meses extra o renovar con una tarjeta prepago
de claves y me daban 500 puntos microsoft. Yo opte por esta segunda opción. Renove con una tarjeta prepago el dia 24 de Enero y la oferta desaparecio y no me ingresaron los puntos. Escribi a soporte y me aconsejaron esperar 8 semanas.

Y sigo esperando.

[Hello

The promotion was in Xbox live, was a promotion that appeared at the end of January 2012, (since I renewed in mid-February) and had two options, renew via credit card and they gave me a couple of extra months or renew with a key prepaid card and
gave me 500 microsoft points. I opt for the second option. Renove with a prepaid card 24 of January and supply disappeared and not entered me the points.I wrote to support and advised me to wait 8 weeks.
And I am still waiting.]