COMPRE UNA TARJETA DE REGALO EN MOBO Y NO ME LA QUIEREN CAMBIAR [Translate] BUY A GIFT...

Ya reinicie y no me aparece los pavos. Yo juego en PC pero tengo mi cuenta vincula con la de xbox y como no tengo tarjeta de crédito, compre la tarjeta de regalo

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[Translation-Now restart and I do not see the turkeys. I play on PC but I have my account links to the Xbox and as I have no credit card, buy the gift card]

Hola! Compre una tarjeta de regalo y cuando meti el codigo me dice que no esta activo, como me pueden ayudar?

-[Translation - Hello! Buy a gift card and when you put the code tells me that is not active, how can I help?]

The region is the same from the Gift Card?

Hello HORUSKNIGHT!

Thanks for reaching out to Xbox forums support.

I'm sorry to hear about the issue with you code not being found.

I would suggest setting up a call back from an Xbox Live support agent by following the steps below. The agent would be able to check on the status of that code and give you options on trying to get that issue resolved. Make sure
you have your receipt / proof of purchase.



As
provided above the best way to reach Live Support would be here:
https://support.xbox.com/contact-us#0



Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support



I hope this helps a bit more.

Felix

Xbox forums support

hola buen dia

aveces en algunos centros donde las vendes su sistema tarda en activarlas tedrias que esperarte para ver si se activa pero eso puede tardar

tambien puedes comunicarte con soporte y preguntarles el estado del codigo para que te digan si si se encuentra activado

suerte

saludos