Compras [Edit - Translation] - Shopping

Discus and support Compras [Edit - Translation] - Shopping in XBoX Games and Apps to solve the problem; Fui fazer uma compra do Assasins Creed Odyssey Edição Deluxe, mas deu erro todas as vezes que tentei. No outro dia diversas cobranças no cartão de... Discussion in 'XBoX Games and Apps' started by thevictt, Dec 24, 2019.

  1. thevictt
    thevictt Guest

    Compras [Edit - Translation] - Shopping


    Fui fazer uma compra do Assasins Creed Odyssey Edição Deluxe, mas deu erro todas as vezes que tentei. No outro dia diversas cobranças no cartão de crédito. O que eu devo fazer ?? Alguém para me ajudar ???

    [Edit - Translation] - I went to make a purchase of Assasins Creed Odyssey Deluxe Edition, but it went wrong every time I tried. The other day several credit card charges. What should I do ?? Someone to help me ???

    :)
     
    thevictt, Dec 24, 2019
    #1
  2. XBF Chris J Win User

    Compras [Edit - Translation] - Shopping

    Hello The Victt,

    Thank you for posting here on the Xbox forums. I understand that you had a few transactions fail but you have received those charges. In order to request a refund, please fill out the refund request form on this link:

    Request an Xbox digital product or subscription refund

    If the link above doesn't work, try contacting a live agent: Contact us here

    Hope this helps!
  3. maxen Win User

    Compras -[Translation - Shopping]

    Hi, I have a problem with a fifa points purchase, they do not appear
    As that is unrelated to the OP here, it would be best for you to create your own thread so you can get the help you need.
  4. EL BACANO 18 Win User

    Compras -[Translation - Shopping]

    Hi, I have a problem with a fifa points purchase, they do not appear
  5. XBF Crystal P Win User

    Compras [Translation - Shopping]

    Hey there LMRML. M,

    Thanks for reaching out! I'm sorry to hear about the issue you may be experiencing with completing a purchase. I recommend to

    contact Customer Support     for more assistance.

    Hope this helps.
  6. XBF Leo G Win User

    Compras -[Translation - Shopping]

    Hello Mateus,

    Thank you for bringing this issue to our attention. We recommend contacting the
    Xbox support team to investigate the failed transaction. We will provide steps on how to contact the support team. Be sure to let us know the results!

    1. Click the support link we provided
    2. Select Billing & accounts in the category area
    3. Select See other options
    4. Select Payment & billing
    5. Select Request a call from Support
Thema:

Compras [Edit - Translation] - Shopping

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