Comprar jogos do xbox og [Translation - Buy games from Xbox og]

Hi Johny Vega,

Thanks for updating us with your reply. In regard to adding a payment instrument to your profile so that you can make a purchase from the Xbox Marketplace, have you tried

adding the payment information to your profile from a PC? Once you do so, I recommend

removing then adding your profile back onto the Xbox One console and trying again.

Give this a try and let us know the results.

I hope that this helps out!

Sorry to hear it. Please try this link to make your purchase. https://marketplace.xbox.com/Product/Panzer-Dragoon-Orta/66acd000-77fe-1000-9115-d8025345086c

Thanks but it didng work. When i try to purchase some games like panzer dragon im redirected to the screen on the image, it looks like im not allowed to buy because i live in Brazil. When I go to "change payment option" USA is the only country option.

Sorry to hear it. Please try this link to make your purchase. https://marketplace.xbox.com/Product/Panzer-Dragoon-Orta/66acd000-77fe-1000-9115-d8025345086c

Hi ,

Thanks for updating us with your reply. In regard to adding a payment instrument to your profile so that you can make a purchase from the Xbox Marketplace, have you tried

adding the payment information to your profile from a PC? Once you do so, I recommend

removing then adding your profile back onto the Xbox One console and trying again.

Give this a try and let us know the results.

I hope that this helps out!

I did and its the same, Im asked to fill a form, the problem happens on the adress part, theres only usa states. No option for a Brasil adress, it happened a lot of times in the past, thought id try to see if it could be fixed, but now i think its some
kind of region restriction. It also happened with some games of gold too, Deus ex being one of them, if i recall correctly, so i dont think payment is the only problem. But thanx for trying anyway.

O jogo é do xbox 360? só é aceito pagamento com cartão de credito;

Sim é do 360, estou tentando usar a mesma forma de pagamento q uso para pagar xboxlive e jogos ( cartao de credito) , e sou redirecionado para a tela da imagem, onde não tem opçao para colocar o Brasil como regi o.

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[Mod Translation - Yes it is from the 360, I am trying to use the same form of payment Q use to pay xboxlive and games (credit card), and I am redirected to the screen of the image, where there is no option to put Brazil as a region.]