Compra na Microsoft store (Buy from Microsoft Store)

Hey there ElizangelaRodrigues1,

Thank you for reaching out to us on the forums in regards to the purchase of V-bucks, how long ago did you make this purchase?

Go ahead and take a look at your accounts
Purchase History, if you see the transaction went through successfully then try to

Physically Power Cycle your Xbox One and then check again.

Give it a try and let us know if it has helped.

Hello Mateus,

Thanks for reaching out to the forums. We understand you are missing content from a starter pack. We recommend reaching out to
Mojang support. As they are the ones who provide the in game currency.

Thanks,

Brad

Esse item não está no pronto a instalar, nos suplementos do Destiny 2?

Alguns dos itens que compra na Microsoft Store têm que ser instalados para poderem ser usados.

[Translation]

That item is not in the ready to install in game management settings of Destiny 2?

Some of the items you buy in the Microsoft Store needs to be installed to be able to use them in the game.

Okej, a jak już kupie od kogoś ten kod to da się go aktywować na microsoft store?

ENG: Okay, and when I buy this code from someone, it can be activated on the microsoft store?

You can read how to process a refund on an available digital game purchase here https://beta.support.xbox.com/help/...scriptions/digital-goods-subscriptions-refund Then you can fill out this refund request form https://xbox.com/refund. Once you fill out the online form it can take up to 78 hours for Xbox to respond to you via the contact information you provide in the form.