Compra errada [Translation - Wrong purchase]

Bom dia,

Eu comprei acidentalmente um produto na loja e gostaria de saber se o pedido pode ser cancelado

Código do pedido: 7860217834

Eu não tenho o xbox One então fica meio inviável pois esse produto é apenas para xbox One

at.,

--------------------------------------------

[Translation - Good morning

I accidentally bought a product in the store and would like to know if the request can be canceled order code: 7860217834

I don't have the Xbox One so it gets kind of unfeasible because this product is only for Xbox One

At.]

:)

 

Reembolso Pacote Fortnite

Comprei um pacote para o Battle Royale do Fortnite, porém realizei a compra pela conta errada. Gostaria de ser reembolsado se possível.

 

compra erronea -[Translation - Buy wrong]

Hello Raul,

Thank you for bringing this issue to our attention. There are two options when an Xbox user wants to request a refund. We recommend using an article entitled

Request an Xbox Digital Product or Subscription Refund in order to request a refund. The
Xbox Support Team is also able to investigate transactions placed on a Microsoft account. Be sure to let us know the results!

 

Hi Lukas,

Thanks for reaching out! I'm sorry to hear about the current issue with your recent transaction on your account. Please

Contact Customer Support for more assistance with your recent transaction.

You can also visit this site for
Request an Xbox digital product or subscription refund.

Hope this helps.