Compra cartão de crédito[Translation-Credit card purchase]

Hi Gio-45,



I'm sorry to hear about the issue with the purchases. Here is some additional information regarding the refund process.

In regards to requesting a refund you will need to do so online. Click here to learn How
to complete the refund request form.

After you submit the request, you’ll receive confirmation and follow-up emails that will include instructions on how to keep track of your request.

If you are needing further assistance with the purchase I would suggest to contact Live Support.

When you go to Contact Us, follow these steps to request a call:

• Step 1 ----click on Contact us
  
• Step 2 ----under what you having trouble with select Subscriptions & billing
  
• Step 3-----under what is the issue I can't redeem a code then hit next
  
  Step 4 ----scroll down to select request a call
  

Please be sure to try the website request refund first, as agents will direct you there anyway. Also you are able to reply to the emails that you will receive from doing the online request directly.



Hope this helps.



Thanks,

Brad

Olá!

Você comprou um cartão pré pago do Xbox de 149,90? Ou um cartão de crédito pré pago de R$ 149,90?

-------

[Mod Translation - Hello!

Did you buy a prepaid Xbox card of 149.90?
Or a prepaid credit card of $ 149.90?]

Tive muitos problemas com cartão de credito não consigo compra nem um jogo complemento nada optei em comprar cartão Live de 100 compra meu jogos e complemento depois bancos mudaram sua formar de transações com cartão de créditos fico a porcaria mesmo com
seu cartão de crédito liberado para fazer compras internacionais vc não consegue já cansei de ligar pra banco e nada !!!! Quero Microsoft veja esse posto no fórum

Olá Gabriel,

Acabei de renovar minha gold por R$ 1. Realmente exige um cartão de crédito no momento da compra. Mas após a compra você pode gerenciar suas assinaturas no

painel da conta microsoft e desativar a cobrança recorrente.

[Translation - Hello Gabriel,

I just renewed my gold for R $1. It really requires a credit card at the time of purchase. But after purchase you can manage your subscriptions in the Microsoft account dashboard and disable recurring billing.]

Hi,

For Xbox 360 games in the Marketplace the purchase either has to be done with a credit/debit card or a non-currency on account option. If you want to use the currency/balance in your account you will need to make the purchase on an Xbox 360.

******

Oi,

Para jogos do Xbox 360 no Marketplace, a compra deve ser feita com um cartão de crédito / débito ou uma opção de conta não monetária. Se você deseja usar a moeda / saldo em sua conta, precisará fazer a compra em um Xbox 360.