Compliance Lock

I understand.

We strive to ensure these forums are a place where you can have your questions answered and support our customers. In absence of an answer, we're going to close this thread. If you have additional questions, please open another thread.

Regards,

Hayabusa

Hi Gregg1234567,

I sympathize with your issue, but I see that you have reached out several times and have been contacted through internal support previously. If they could not help you with a solution, there is nothing we can do on here. All we can do is guide you to the Account Reinstatement form.

We can only assist you with following the process of recovering your account. In your situation, we apologize but there is nothing we can do.

Warm Regards

Hayabusa

Hello! the link you sent doesnt work for me! Is it possible if you can resend it?

To be honest i’m not sure if it was a permanent suspension or not but i know it was not a ban i was still able to appeal it yet i haven’t heard anything from them yet and it’s been a week or so. i can’t even log into it to ask questions or get support to see why i my suspension was put on me

If after submitting the account reinstatement form you received that reply, unfortunately there is nothing to do, my friend.

I'm really sorry about this. But when your account get compliance locked, only the Microsoft Online Safety team can restore it back. No other Microsoft employee can do anything about it.

And the recovery form also does not work for accounts that have two factor authentication enabled.

I'm really sorry, my friend.