Completely Outraged

Discus and support Completely Outraged in XBoX Games and Apps to solve the problem; can someone please explain to me why your "community manager" "ryo" just told me in online chat that he cant refund my copy of Destiny 2 even though i... Discussion in 'XBoX Games and Apps' started by kingWADEski, Dec 11, 2017.

  1. kingWADEski
    kingWADEski Guest

    Completely Outraged


    can someone please explain to me why your "community manager" "ryo" just told me in online chat that he cant refund my copy of Destiny 2 even though i am eligible for refund as per YOUR TERMS OF USE. He said they cant process any refunds for destiny at this
    time because it is pending update. WELL AFTER THEY UPDATE THEY WILL FIX THE ACHIEVE AND I WONT GET A REFUND. MICROSOFT ANSWER FOR YOUR CRIMES I AM 1 STEP AWAY FROM BUYING A PS4.

    Oh. And also he directed me to microsoft legal department, suggested i dispute the purchase with my bank, and failed to disclose supervisor contact info. All of these "solutions" are completely unacceptable from a customer service standpoint.

    :)
     
    kingWADEski, Dec 11, 2017
    #1
  2. VernierSlake
    VernierSlake Guest
    Customer support for a banned console.

    You're outraged that you've been console banned despite being "innocent" but not outraged enough to not buy another console. OK...
     
    VernierSlake, Dec 11, 2017
    #2
  3. Pandasaur cx
    Pandasaur cx Guest
    Im outraged

    Please verify that the games are among your purchases,
    here    .
     
    Pandasaur cx, Dec 11, 2017
    #3
  4. Mister Cizl
    Mister Cizl Guest

    Completely Outraged

    Hey kingWADEski! Unfortunately, we are unable to provide billing and subscription support here on the forums. Refunds are not guaranteed but for additional support you will need to contact support

    here    . Thanks!
     
    Mister Cizl, Dec 12, 2017
    #4
  5. Mister Cizl Win User

    Completely Outraged

    Hey kingWADEski! Unfortunately, we are unable to provide billing and subscription support here on the forums. Refunds are not guaranteed but for additional support you will need to contact support

    here    . Thanks!
  6. JamesEvan Win User

    What to look for in a hacked lobby?

    This is complete ***. I bought this game to enjoy it and this is just making me not want to play it at all. It's outrageous that they don't even look into what's happening.
  7. jasonbrooks2972 Win User

    Need For Speed Pros and Cons

    Don't!!!

    this game is aweful, period!!

    I've had to endure a dozen times or more of just complete outrage..

    theres wayyy to many bugs.. stay away from this game..
  8. CornerPureEagle Win User

    outrage

    There is a service outage.

    I would suggest you to read this sticky post and tune in for future updates :

    forums.xbox.com/.../1498012.aspx

    from what i know it have already been solved so you can go back and play online on your account.
  9. VernierSlake Win User

    Customer support for a banned console.

    You're outraged that you've been console banned despite being "innocent" but not outraged enough to not buy another console. OK...
Thema:

Completely Outraged

Loading...

  1. Completely Outraged - Similar Threads - Completely Outraged

  2. Games being completely removed from my account. Gone from purchase history and library...

    in XBoX Games and Apps
    Games being completely removed from my account. Gone from purchase history and library...: Two games totalling over $100 CAD just completely disappeared off my console, when I tried to play them, they didn't register and asked if I owned it. (I have had these games since I made the...

  3. Could you do complete remakes or remasters of Blitz the League 1 & 2?

    in XBoX Games and Apps
    Could you do complete remakes or remasters of Blitz the League 1 & 2?: As a long time gamer and supporter of the Xbox community I think all of us football fans have been waiting years for this to happen. Myself, and all the other fans who played this game as kids...

  4. Ever since getting my new Internet provider my Microsoft store has completely stopped working

    in XBoX on Consoles
    Ever since getting my new Internet provider my Microsoft store has completely stopped working: Ever since getting my new Internet provider my Microsoft store has completely stopped working even on the uther consoles in the house how can I fix this with minimal tinkering...

  5. Can my Xbox achievement completion date be changed?

    in XBoX Rewards & Social
    Can my Xbox achievement completion date be changed?: I have an achievement that was complete on 1/4/2025 for terraria. I actually completed it in 2021 with my friend who got it at the same time as me since we both beat the game together. I can...

  6. My account is completely lost

    in XBoX Games and Apps
    My account is completely lost: M y dad's microsoft account was completely compromised and now NO ONE can log in, so i lost my minecraft accounti i'd like a new account at least fc170164-05fa-4c46-b286-bc3e6809251b

  7. Today (09JUNE2025) I completed MICROSOFT SOLITAIRE KLONDIKE GAME LEVEL 5495, DIAMOND GRAND...

    in XBoX Games and Apps
    Today (09JUNE2025) I completed MICROSOFT SOLITAIRE KLONDIKE GAME LEVEL 5495, DIAMOND GRAND...: [img] Today (09JUNE2025) I completed MICROSOFT SOLITAIRE KLONDIKE GAME LEVEL 5495, DIAMOND GRAND MASTER LEVEL 1000. Want to know the next to be achieved levels and other RIVALS before and after...

  8. I completely lost access to my Xbox Series X games

    in XBoX Accessibility
    I completely lost access to my Xbox Series X games: I've own 4 different Xbox gaming systems (360, One, One X, and Series X). I've enjoyed many years of gaming and have nearly 250,000 gamer score. All was very well until today. I was playing...

  9. My Gamertag on my Xbox has completely disappeared along with my Gamepass Ultimate Subscription

    in XBoX Accessibility
    My Gamertag on my Xbox has completely disappeared along with my Gamepass Ultimate Subscription: Need help in recovering my gamertag as I have a Xbox Ultimate subscription on it along with money on my Xbox live account 73c6b24c-990e-49e2-ad4e-2901db9df883

  10. I have completed the microsoft account recovery form multiple times now and only got one...

    in XBoX Accessibility
    I have completed the microsoft account recovery form multiple times now and only got one...: I have completed the account recovery form repeatedly and only got one email back on a whole other email i used to see if there was an issue but its like I'm being ignored. I know I'm typing the...